Alibaba Mail standard accounts have specific limits on email sending, attachments, folders, contacts, and other features. The following tables list these parameters.
Category |
Parameter |
|
Email sending volume within the domain |
/ |
|
Webmail broadcast recipient limit |
300, configurable by the domain administrator |
|
Individual send recipient limit |
100 |
|
SMTP broadcast recipient limit |
300, configurable by the domain administrator |
|
Outgoing email body size limit |
6 M |
|
Incoming email body size limit |
10 M |
|
Outgoing standard attachment size limit |
Default: 50 MB, configurable by the domain administrator (1 MB to 60 MB) Note: Base64 encoding increases email size by more than 1.5 times. The email body size also affects the attachment size. |
|
Outgoing single large attachment size limit |
4G |
|
Incoming standard attachment size limit |
100 MB |
|
Incoming email attachment count limit |
500 |
|
Outgoing email attachment count |
Standard attachments: 100. No limit on the number of large attachments. |
|
Custom folder child levels |
Level 10 |
|
Maximum number of personal folders to follow |
10 |
|
Maximum number of folders per account (excluding system folders) |
800 |
|
Maximum number of emails per folder |
1 million |
|
Total number of emails per account |
2 million |
|
Personal cloud drive space per account |
Standard Edition: 5 GB; AI Premium Edition: 32 GB |
|
Shared cloud drive space per account |
20 GB |
|
Maximum number of personal groups |
100 |
|
Maximum members per group |
150 |
|
Number of signatures |
10 |
|
Number of labels |
255 |
|
Profile picture size |
<=5 MB |
|
Personal contact limit |
12,000 |
|
Personal contact groups |
200 |
|
Member limit per personal contact group |
Total limit of 12,000. No limit per group. |
|
Batch import limit for contacts |
500 |
|
Number of forwarding mailboxes for auto-forwarding |
20 |
|
Number of other mailboxes to add |
10 |
|
Number of entries displayed in a log query |
100 |
|
Number of inbound rules |
200 |
|
Number of forwarding mailboxes in inbound rules |
200 |
|
Number of entries in Blacklist/Whitelist |
500 |
|
Number of security passwords for third-party clients |
10 |