Billing overview
AgentBay uses a billing model that combines a Basic benefit package, a Subscription benefit package, and a pay-as-you-go model to offer flexible and comprehensive resource usage options. The details are as follows:
Basic benefit package: This is a free plan that provides access to the basic features of AgentBay.
Subscription benefit package: This is a monthly subscription that includes the Pro benefit package and the Ultra benefit package. These plans provide access to most or all features of AgentBay. The free resource quota included in the subscription plan is used first. Any usage that exceeds the quota is automatically billed on a pay-as-you-go basis.
Pay-as-you-go: You are billed in real time based on your actual resource usage.
Benefit packages
Benefit package overview
Basic benefit package: This tier provides access to the basic features of AgentBay.
Pro benefit package: This tier includes all features of the Basic tier. It provides more concurrent sessions and supports custom images and some advanced features.
Ultra benefit package: This tier includes all features of the Pro tier. It further increases the concurrent session limit, supports scale-out, and provides access to custom images and all advanced features.
The Pro and Ultra benefit packages are available as monthly subscriptions. You can purchase them from the AgentBay Benefit Packages page. The following table compares the features of each tier.
Benefits | Basic | Pro | Ultra | |
Price | Free + pay-as-you-go resources | USD 149/month + pay-as-you-go resources | USD 225/month + pay-as-you-go resources | |
Limit | 10 | 200 | 200 | |
Scale-out | — | — | Scale-out supported. USD 1.5/session/month | |
Network | 10 Mbps | 10 Mbps | 10 Mbps | |
— | Supported | Support | ||
Free quota | 100 GiB | 1 TiB | 1 TiB | |
Image | OS image | Supported | Support | Supported |
Custom image | — | 50 | 50 | |
Number of concurrently enabled custom images | — | 5 | 5 | |
Advanced features | Device fingerprint | — | — | Support |
Other features | — | — | Priority access | |
Notes:
Concurrent session license: The maximum number of sessions that can run concurrently. A session represents an independent interaction flow, such as an application launch or an automated task. It is not a long-running compute instance.
Pay-as-you-go: Compute resources are billed after use.
Basic bandwidth: Each instance includes a free basic bandwidth of 10 Mbps (peak). Billing is based on inbound traffic. No Service-Level Agreement (SLA) is provided.
Premium bandwidth: Provides dedicated bandwidth resources. Supports custom peak bandwidth and allocates an exclusive IP address based on your UID. This is suitable for scenarios that require high network stability. Additional fees apply for this feature.
Storage: Used for context data persistence and session replay records. Usage beyond the free quota is billed on a pay-as-you-go basis. The minimum billing unit is MiB. This does not include the system disks and data disks of compute resources.
The free quota in a benefit package is non-transferable and non-refundable. Benefit packages may change because of feature upgrades and iterations. AgentBay reserves the right to update the preceding content. For the latest information, see Product Announcements.
Benefit package rules
Package changes
You can upgrade from the Pro tier to the Ultra tier.
You cannot downgrade from the Ultra tier to the Pro tier.
After you change your package, your previous package is immediately billed based on its actual usage time.
After you change your package, the new package inherits the expiration date from the previous one, and you need to pay the price difference based on the remaining subscription period.
The formula for the price difference is:
Price difference = (Ultra package price - Pro package price) × Remaining subscription days / 30 days
Example: If you purchase the Pro package on October 1 and upgrade to the Ultra package on October 10, you must pay the following price difference:
USD 50.67 ≈ (USD 225 - USD 149) × (30 - 10) / 30
Package renewal
To ensure continuous service for your business, enable auto-renewal for AgentBay.
Go to the Alibaba Cloud Expenses and Costs console.
In the navigation pane on the left, choose .
On the Manual Renewal tab, find the AgentBay item and click Enable Auto-renewal.
You can use the same method to enable or disable auto-renewal at any time.
Package downgrade
If your Pro or Ultra package becomes invalid because of an overdue payment or other reasons, it is downgraded to the Basic package. A downgrade has the following effects:
Running custom images immediately become invalid.
Custom image files are retained for three months. If you do not renew your package by the end of this period, the custom image files are deleted.
The free storage quota changes from 1 TiB to 100 GiB. Storage usage that exceeds 100 GiB is billed on a pay-as-you-go basis.
Pay-as-you-go storage data size = Actual storage data size - Free storage quota of the current package
Pay-as-you-go
Pay-as-you-go billing applies to computing, token, network, and storage resources. The billing rules are as follows:
Computing resources
Resource type | Unit price | Billing precision | Description |
CPU | USD 0.045/core/hour | Second level | Billed based on actual usage time |
Memory | USD 0.0113/GB/hour | Second Level | Storage is metered with MiB precision |
Token resources
AgentBay includes built-in AI Agent capabilities that can automatically perform granular operations and handle complex tasks efficiently and reliably. The use of these capabilities consumes tokens.
Token type | Unit price | Description |
Input tokens | USD 0.0024/1,000 tokens | Tokens consumed by user input |
Output tokens | USD 0.012/1,000 tokens | Tokens consumed by AI output |
Network resources
Bandwidth type | Unit price | Billing direction | Description |
Premium bandwidth | USD 0.123/GB | Inbound | SLA is guaranteed |
Storage resources
Storage class | Free quota | Price for excess usage | Description |
Storage | 100 GiB or 1 TiB included in the package | USD 0.000045/GiB/hour | Billed based on actual usage |
Rules for overdue payments
If your Alibaba Cloud account has an overdue payment, you cannot use the pay-as-you-go billing method. The following AgentBay features become unavailable:
You cannot create new API keys.
The status of all API keys changes to Overdue, and they cannot be used.
You cannot create new custom images. You can still delete and disable existing custom images.
The status of all custom images changes to Overdue, and they cannot be enabled.
You cannot create new sessions.
Enabled delivery groups are released after one day.
You cannot use storage that exceeds the free quota of your package.
You cannot configure concurrency.
Billing example
A customer purchases the Ultra plan and sets the peak concurrency to 300. Over a month (30 days), the customer creates a total of 60,000 sessions at different times, with the peak concurrency not exceeding 300. Each session uses a 4-core, 8 GB resource specification and runs for an average of 10 minutes. Premium bandwidth is enabled, with a total inbound traffic of 1,000 GB. Some sessions call the Agent API and consume a total of 30 million input tokens and 50 million output tokens. The total storage usage for Context and other data is 10 TiB. The estimated monthly cost is approximately USD 4,172.5984. The billing details are as follows:
Item | Subitem | Formula | Fee |
Entitlement Fees | Ultra package | USD 225 | USD 225 |
Concurrency scale-out | (300 sessions - 200 sessions) × USD 1.5/session | $150 | |
Pay-as-you-go resources | CPU | 4 cores × USD 0.045/core/hour × (10 minutes / 60 minutes) × 60,000 sessions | USD 1,800 |
Memory | 8 GB × USD 0.0113/GB/hour × (10 minutes / 60 minutes) × 60,000 sessions | USD 904 | |
Input tokens | 30,000 thousand tokens × USD 0.0024/thousand tokens | USD 72 | |
Output tokens | 50,000 thousand tokens × USD 0.012/thousand tokens | USD 600 | |
Network | Premium bandwidth 1,000 GB × USD 0.123/GB | $123 | |
Storage | (10 TiB - 1 TiB free quota) × USD 0.000045/GiB/hour × 30 days × 24 hours | $298.60 | |
Total | $4202.5984 | ||
FAQ
Is the Basic package completely free?
No. The Basic package itself is free and provides access to the basic features of AgentBay and a 100 GiB storage quota. However, you are still charged on a pay-as-you-go basis for computing resources (CPU and memory), storage usage that exceeds the free quota, and other pay-as-you-go resources.
Am I billed for idle sessions?
Yes. The computing resources (CPU and memory) for a session are continuously billed as long as the session is running and has not been deleted, regardless of whether its internal processes are executing tasks.
Is the package validity period calculated by calendar month or from the purchase date to the next month?
A package is valid from the date of purchase until 00:00 on the corresponding date of the following month. For example, if you purchase a plan on the 10th of a month, it is valid until 00:00 on the 11th of the next month. The day of purchase is included at no extra cost.