Who is required to complete real-name registration on the Alibaba Cloud international site (alibabacloud.com)?
Based on the legal requirements of the Chinese mainland, users must complete real-name registration before they purchase, use, or renew Alibaba Cloud services that are available in the Chinese mainland.
If you select a region in the Chinese mainland on the buy page of an Alibaba Cloud service, the system checks whether real-name registration is complete for your account. If real-name registration is not complete for your account, you are prompted to complete real-name registration.
Why do I need to complete real-name registration when I purchase an Alibaba Cloud service that is available in the Chinese mainland?
After you purchase an Alibaba Cloud service in a region in the Chinese mainland, the assets and data of your Alibaba Cloud service are stored in data centers in the Chinese mainland. You can access the resources in the Chinese mainland over the Internet. Based on the legal requirements of the Chinese mainland, you must complete real-name registration.
How do I complete real-name registration?
Go to the Real-name Registration page.
You can go to the Real-name Registration page by using one of the following methods:
Go to the Real-name Registration page from the buy page of the Alibaba Cloud service that you want to purchase.
For example, if you select a region in the Chinese mainland when you purchase an Elastic Compute Service (ECS) instance, you are prompted to complete real-name registration when you click Next. In the message that appears, click Authenticate to go to the Real-name Registration page.
Log on to the Alibaba Cloud Management Console. In the upper-right corner of the page that appears, click your profile picture to go to the Account Center console. In the left-side navigation pane, click Real-name Registration.
Enter all the relevant information, upload certificate images, and read and agree to the commitment on the Real-name Registration page. Then, click submit.
If your account is an enterprise account, you must provide the following information:
The country of registration, that is, the country in which your enterprise is registered.
The name of your enterprise.
The registration number of your enterprise in the country of registration.
The registered address of your enterprise.
The front and back images of your enterprise certificate that is registered in the country of registration.
If your account is a personal account, you must provide the following information:
The type of your certificate for real-name registration. Passports and driver's licenses are supported.
The number of your passport or driver's license.
Your full name.
The front and back images of your passport or driver's license.
After you submit the required information, you may view the following real-name registration status on the Real-name Registration page:
Your real-name registration is being reviewed. In most cases, the review process takes about one or two days to complete.
Your real-name registration is successful.
Your real-name registration fails. In this case, you can complete real-name registration again by submitting the valid information.
I am unable to complete real-name registration, but I want to support users in the Chinese mainland. What do I do?
We recommend that you select the China (Hong Kong) region when you purchase Alibaba Cloud services.
Why am I unable to complete real-name registration after I upload the images of my ID card for real-name registration?
You can use only your passport or driver's license to complete real-name registration on the Alibaba Cloud international site (alibabacloud.com). If you are a Chinese citizen, you can use your passport information to complete real-name registration and upload a scan copy of your foreign visa page. If you are a Chinese citizen and have a Chinese ID card, we recommend that you register an account on the Alibaba Cloud China site (aliyun.com) to purchase Alibaba Cloud products and services.
What is an enterprise certificate or an enterprise registration number?
An enterprise certificate is a document that you received when you registered your enterprise in a country. An enterprise registration number is your enterprise number that was registered in the country of registration.
The country that issued my passport is different from the country that I selected when I registered my Alibaba Cloud account, and I am unable to complete real-name registration. What do I do?
In addition to providing the passport information, you must also submit a scan copy of your visa page or the work permit that was issued to you by the country that you selected when you registered your Alibaba Cloud account. You can also upload images of your driver's license that was issued by the country.