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Account Center:Manage addresses and contacts

Last Updated:Jun 02, 2026

Use the Alibaba Cloud Account Center to manageaccount contacts for account notifications. You can configure the notification types each contact subscribes to.

account contacts

Account contacts receive notifications such as billing alerts, product expiration notices, and security warnings. You can add multiple contacts and customize the email notification types each person receives.

Note
  • The account security phone number registered when you created the account and are reserved for sign-in and identity verification. Contacts on this page cannot be used for either purpose.

  • Before you add contacts, all Message Center notifications are sent to the account security email address by default. You can view or change the account security email address in Manage basic account information.

  • Adding a contact does not automatically subscribe them to notifications. You must configure subscriptions in the Message Center. Manage basic message receiving.

Message type overview

Add a contact

  1. Sign in to the Alibaba Cloud Account Center and select Account Contacts.

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  2. Click Add contacts, fill in the information, and then click OK.

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    Field descriptions

    Parameter

    Required

    Format and verification

    Name

    Yes

    Spaces are not supported. A maximum of 20 Chinese characters are supported. We recommend that you fill in Chinese characters and English letters.

    Email address

    Yes

    Enter the correct email address..

    Position

    No

    Select from the drop-down list.

  3. After you click OK, Alibaba Cloud sends a verification email. The contact must complete verification before receiving email notifications.

  4. View the contact list.

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    The Contact tab lists all contacts with their name, position, phone number, email address, and last update time. Click Add contacts to add a new contact, or use the search box to find contacts by name, email, or phone number.

Manage existing contacts

You can perform the following operations on any saved contact:

  • Modify a contact: In the Operation column for the target contact, click Modify. Update the information and click OK. The email address must be verified to enable notifications.

  • Delete a contact: In the Operation column for the target contact, click Delete. This action is irreversible. Confirm and click OK.