Account Center:Enterprise identity verification

What is enterprise identity verification?

Enterprise identity verification confirms your organization's legal identity by validating official business registration documents.

Use cases:

• Sign online contracts

• Apply for credit limits

• Join the Alibaba Cloud Partner Network (ACPN)

• Purchase cloud services deployed in the Chinese mainland

Process overview

The verification process consists of submitting your information for manual review. Manual review typically takes 3 business days. You receive the verification result by email.

Both individual and organization accounts can initiate enterprise identity verification.

International verification process

Prerequisites

Before you begin, prepare:

• A valid business certificate issued by local government in the same country as your account registration

• A clear, complete color scan or digital photo of the certificate

You can check your account's registered country in Basic information under Account Center.

Document requirements

Submit documents that:

• Belong to your organization

• Are issued in the same region where your organization is registered

• Are current and valid (not expired)

• Are unmodified originals (no alterations or forgeries)

• Show all text clearly (high-quality scan or photo)

Submit verification information

1. Log on to Alibaba Cloud Account Center and go to the Identity Verification page.

   • Individual account: Click Upgrade to an Enterprise Account in the Verify as an Enterprise section

   • Enterprise account: Click Verify Now under Your Identity - Enterprise Account

2. Submit the following information:

   Business Registration Document: Upload clear photos of the front and back of your business registration document. Company Name: Enter your company name exactly as it appears on the registration document. If multiple languages are available, use the English version. Note The company name field supports search. Search results can auto-populate the registration number. Search is not available for enterprises in some countries (US, UAE, Germany)—select Manual input instead. Business Registration Number: Enter the official registration number from your document. State/Province: Select the state or province of your organization's registered address. City: Enter the city of your organization's registered address. Address Line 1: Enter the street, P.O. box, or company name for your registered address. (Optional) Address Line 2: Enter apartment, suite, unit, building, or floor number. Purchase cloud resources in Chinese mainland or use acceleration regions that include Chinese mainland: Select an option. Yes: The system initiates a separate compliance review. The system displays the status of this review separately from your account verification status. No: You do not plan to purchase resources in the Chinese mainland. After your identity is verified, you can still change this selection on the Identity Verification page.

3. Review your information and click Verify.

Result

After submission:

• Manual review typically completes within 3 business days

• You receive the verification result by email

• Once verified, you can access organization-level features and services

Important notes

Website differences

Sole proprietorship considerations

Sole proprietorships are handled differently from other organizations. They may not be eligible for certain services or activities that require full enterprise verification.

Getting help

If you cannot complete verification using the available methods, contact your account manager for assistance.