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Alibaba Mail:Login Error: The mailbox has expired, please contact the administrator for renewal

Last Updated:Jan 09, 2025

Issue

Failed to login the email account in Webmail and Alibaba Mail owned client while a message is displayed: The email address has expired, please contact the administrator to renew the account.

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Cause

Renewal is required when the Alibaba Mail service expires.

Solution

For more information, please refer to Alibaba Mail Renewal.

Note

Domain name and Alibaba Mail service are two products, which need to be renewed separately after expiration.