You can call CloseOrder to close a ticket.

Debugging

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Request parameters

Parameter Type Required Example Description
Action String Yes CloseOrder

The operation that you want to perform. Valid values: CloseOrder .

CloseReason String Yes close reason

The reason why the instance was closed.
OrderId Long Yes 1343

The ticket ID.
Tid Long Yes -1

The ID of the tenant.

Note The tenant ID is taken from the avatar in the upper-right corner of the system. For more information, see Tenant ID and Tenant .

Response parameters

Parameter Type Example Description
ErrorCode String UnknownError

The error code.
ErrorMessage String UnknownError

The error message of the failure.
RequestId String 427688B8-ADFB-4C4E-9D45-EF5C1FD6E23D

The ID of the request.
Success Boolean true

Indicates whether the call was successful.

Examples

Sample requests


     http(s)://[Endpoint]/? Action=CloseOrder &CloseReason=close reason &OrderId=1343 &Tid=-1 &<common request parameters>

Sample success responses

XML format 


     <RequestId>427688B8-ADFB-4C4E-9D45-EF5C1FD6E23D</RequestId> <Success>true</Success>

JSON Format 


     { "RequestId": "427688B8-ADFB-4C4E-9D45-EF5C1FD6E23D", "Success": true }

Error codes

Go to the Error Center For more information, see error codes.