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Can I purchase a different support plan for different services? Can the same plan be used for multiple accounts?

Last Updated: Oct 17, 2019

The Alibaba Cloud support plan that you choose covers all services that you prchase. You cannot use a different plan for different services.

A support plan covers all services and RAM users under the same account so as to provide a seamless service. However, a plan cannot be used by more than one account.