Alibaba Cloud Business & Enterprise service include third-party software support. Our engineers will provide suggestions for installation, configuration and troubleshooting of third-party software in Alibaba Cloud ECS instances or OS environments to ensure normal operation in optimum environments. The suggestions provided by Alibaba Cloud Support on third-party software are meant for experienced system administrators and other IT staff.
Alibaba Cloud is not responsible for implementing the installation, debugging or suggestions concerning the third-party software.
Example Service Scope for Third-Party Software Issues