As of August 14, 2023, two specifications of Enterprise Graphics cloud computers that are described in this topic are no longer available for purchase.
Date
August 14, 2023
Involved sites
The China site (aliyun.com) and the international site (alibabacloud.com)
Involved specifications
Type | Specification | System disk capacity | Data disk capacity |
Enterprise Graphics | Enterprise Graphics – 4 vCPUs, 8 GiB memory, and 2 GiB GPU memory | 40–500 GiB | 0 GiB or 40 GiB to 2,040 GiB |
Enterprise Graphics – 8 vCPUs, 16 GiB memory, and 4 GiB GPU memory | 40–500 GiB | 0 GiB or 20 GiB to 2,040 GiB |
Impact
As of August 14, 2023, you cannot purchase Enterprise Graphics cloud computers of the following specifications: Enterprise Graphics – 4 vCPUs, 8 GiB memory, and 2 GiB GPU memory and Enterprise Graphics – 8 vCPUs, 16 GiB memory, and 4 GiB GPU memory.
If you purchased Enterprise Graphics cloud computers of the preceding specifications before August 14, 2023, you can still use the cloud computers. However, we recommend that you replace them with new specifications to save resource costs.
FAQ
Can I request a refund for purchased Enterprise Graphics cloud computers of the EOS specifications?
No, you cannot request a refund.
How do I change the EOS specifications of Enterprise Graphics cloud computers to newly available specifications?
You can change the specifications of a cloud computer by modifying the configurations of the cloud computer. For more information, see Change the specifications of cloud computers.
If the cloud computers that you purchased before August 14, 2023 are billed on a pay-as-you-go basis, you are charged based on the billing methods and prices of the new cloud computer specifications after you change their specifications. The amounts on new bills shall prevail.
If the cloud computers that you purchased before August 14, 2023 are billed on a subscription basis, you can change the configurations of the cloud computers on the Change Resource Configuration page of the WUYING Workspace console. WUYING Workspace calculates the price difference between the EOS cloud computer types and the new cloud computer types and refunds you based on the calculation result.
NoteWUYING Workspace does not refund you if a promotion causes the price difference.
For information about the prices of different cloud computer specifications, see WUYING Workspace pricing.