This topic describes the limits on using Elastic Desktop Service (EDS) Enterprise.
Limits on resource quotas
The following table describes the quota limits on resources in EDS Enterprise. To request a quota increase, submit a ticket to contact Alibaba Cloud technical support.
The default resource quota may vary across accounts. For accurate details, refer to the actual quotas shown in the EDS Enterprise console.
Resource | Quota |
Cloud computer | 100 |
Graphics cloud computer | 5 |
Convenience account | 2,000 |
Enterprise Active Directory (AD) office network | 10 |
Convenience office network | 10 |
File Storage NAS file system in each office network | 10 |
Custom image | 20 |
Manually created snapshot | 200 |
Cloud computer policy | 100 |
Limits on OSs
Microsoft has discontinued mainstream support for Windows Server 2016, Windows Server 2019, and Windows 10, meaning free incident support and security updates are no longer provided. While EDS Enterprise still supports creating cloud computers with these OS versions and offers compatibility assistance, it is important to note that using unsupported or soon-to-be unsupported OS versions poses risks and requires careful consideration.
OS version | Support start date | Mainstream Support end date | Extended Support end date |
Windows Server 2016 | October 15, 2016 | January 11, 2022 | January 12, 2027 |
Windows Server 2019 | November 13, 2018 | January 09, 2024 | January 09, 2029 |
Windows Server 2022 | August 18, 2021 | October 13, 2026 | October 14, 2031 |
Windows 10 Pro | July 29, 2015 | - | October 14, 2025 |
All dates above are in Pacific Time (PT). EDS Enterprise's service support cycle for Windows follows Microsoft's schedule.
Impacts of Windows' Extended Support ending:
Once Extended Support ends, users will no longer receive software maintenance or support from Microsoft, including bug fixes and feature updates.
Cloud computers created in the EDS Enterprise console will continue to function after the Extended Support period ends, but some features, such as dual-screen, may be limited. For better security and stability of your cloud computer, please upgrade to the latest version as soon as possible.
References:
For more information about the Windows lifecycles, see Windows Server 2016, Windows Server 2019, Windows Server 2022, and Windows 10 Pro.
For more information about Mainstream Support and Extended Support, see Lifecycle phases for products under the Fixed Lifecycle Policy.
Limits on ports
For cloud computers that use the High-Definition Experience (HDX) protocol, port 80 is reserved by default for communication with backend components. Ensure that applications on these cloud computers do not use port 80, as this could disrupt connectivity to the cloud computers.
Limits on nested virtualization
Cloud computers do not support virtualization technologies or nested virtualization software, such as Microsoft Hyper-V, VMware Workstation, and Citrix Xen.