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    Elastic Desktop Service:WeCom integration

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    Elastic Desktop Service:WeCom integration

    Last Updated:Jun 16, 2026

    This topic describes how to integrate your Agent with WeCom through either Quick Pairing (scan to connect, no app creation needed) or linking an existing bot.

    Prerequisites

    • An Agent has been created in the Agent Management Center.

    Channel configuration

    1. Go to the Agent Management Center.

    2. In the left-side navigation pane, select your Agent type, such as JVS Computer.

    3. Click Channel Configuration.

    4. In the Actions column of the target Agent, click View/Configure Channel.

    5. On the WeCom card, click Configure Now.

    In the dialog that appears, select one of the following methods to complete bot integration:

    Express Pairing

    Note

    Requires cloud computer image version: Windows 3.2.18 or later, or Linux 3.0.10 or later. Restart your cloud computer to update.

    1. Click Send Now. The system sends an SMS or email with an access link to the authorized user.

    2. The authorized user accesses the binding page through the URL in the SMS or email to obtain a QR code. You can also get the URL directly from the console.

    3. Scan the QR code with WeCom to bind the bot.

    4. Chat with the bot in WeCom to verify the connection.

    Note

    If another bot is already bound, scanning the QR code will replace it.

    Associate Existing Robot

    Create a WeCom intelligent bot

    1. Go to the WeCom Admin Console. In the left-side navigation pane, click Security and Management > Management Tool. Click Create Bot, and then click Manually Create.

    2. Configure the bot's Visibility Range.

    3. Scroll to the bottom of the page and click Create in API Mode.

    4. For Connection Method, select Use persistent connection.

    5. In the Secret area of Configuration Method, click Click to Get. Save the Bot ID and Secret.

    Enter credentials to complete linking

    1. Return to the Agent Management Center. Enter the WeCom Bot Token and WeCom Bot encodingAESKey of the WeCom intelligent bot, and then click OK.

    2. Chat with the bot in WeCom to verify the connection.

    Verify the integration

    1. In the WeCom group chat settings, add a member and select Intelligent Bot.

    2. Search for the bot by name and add it to the group chat.

    3. In the group chat, @mention the bot to send it a command.