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    WUYING Terminal:Configure audio devices

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    WUYING Terminal:Configure audio devices

    Last Updated:Jun 03, 2025

    By default, audio devices can be used on cloud computers without any configuration. If you encounter issues, the administrator can configure custom peripheral rules in the console to resolve the issues.

    Obtain peripheral information

    For USB peripherals, the VIDs and PIDs are used when you configure peripheral policies. VIDs and PIDs are hexadecimal strings, such as 0xa12c, where the 0x prefix can usually be omitted. You can query the VIDs and PIDs of connected USB peripherals by using various methods.

    Use the Alibaba Cloud Workspace client

    1. Open and log on to the Alibaba Cloud Workspace client.

    2. Click the icon in the upper-right corner of the client and select Settings.

    3. In the left navigation pane of the Settings window, click Peripherals. In the Local USB Peripherals panel, view the VIDs and PIDs of USB peripherals.

      ex_vid_pid_on_tab_peripherals

    Use the on-premises computer

    You can obtain the VIDs and PIDs of peripherals in the device management information on your computer.

    Windows

    1. Search for and open Device Manager from the Start menu.

    2. In the Device Manager window, choose the name of your hardware, click Universal Serial Bus controllers, and then double-click the USB device you want to query.

    3. On the Details tab of the properties dialog box, select Hardware Ids from the Property drop-down list to view the VID and PID in the text box below.

      db_windows_usb_info

    macOS

    1. In the system taskbar, choose > About this Mac. In the dialog box, click More Info....

    2. At the bottom of the About this Mac panel, click System Report.

    3. In the left navigation pane of the new window, choose Hardware > USB. In the right panel, select the USB device you want to query to view its VID and PID.

      panel_macos_usb_info

    Use a third-party tool

    You can use the USB Device Tree Viewer tool to view peripheral information. This tool is only available for the Windows operating system.

    1. Download the tool at https://www.uwe-sieber.de/usbtreeview_e.html#download.

    2. Extract the downloaded package and double-click UsbTreeView.exe to open it.

    3. In the directory tree on the left side of the tool, select the USB device you want to query. In the Device ID section in the right panel, view the VID and PID of the device.

      panel_usbtreeview

    Configure peripheral policies as an administrator

    Peripheral policies are included in cloud computer policies and need to be created and maintained by administrators in the console.

    General steps for creating or modifying peripheral policies

    Create a custom policy and associate it with a cloud computer

    By default, newly created cloud computers are associated with a system-generated default policy. However, the default policy cannot be modified. Administrators need to create a custom cloud computer policy in the console and associate it with the cloud computers.

    1. Log on to the EDS Enterprise console.

    2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

    3. On the Policies page, click Create Policy.

    4. On the Create Policy page, enter the Policy Name as prompted, modify the policy configuration as needed, and click OK.

      After the policy is created, you can view the new policy in the list on the Policies page.

    5. In the left-side navigation pane, choose Resources > Cloud Computers.

    6. On the Cloud Computers page, perform one of the following operations based on your business requirements:

      • Single operation: Find the target cloud computer, click the ⋮ icon in the Actions column, and then select Change Policy.

      • Batch operation: Select one or more cloud computers. At the bottom of the page, choose More > Change Policy.

    7. On the Required Policy tab of the Change Policy panel, click Change Policy, select the newly created custom policy, and click Confirm.

      Note

      If the resource group to which a cloud computer belongs is associated with a policy, you cannot directly replace the policy for the cloud computer. You can either replace the policy for the resource group or remove the cloud computer from the resource group and then replace the policy for the cloud computer.

    8. Click OK at the bottom of the Change Policy panel. In the message that appears, click OK.

    Modify a custom policy with which a cloud computer is associated

    If cloud computers are already associated with a custom policy, administrators can directly modify the policy in the console.

    1. Log on to the EDS Enterprise console.

    2. In the left-side navigation pane, choose Operation & Maintenance > Policies.

    3. On the Policies page, find the custom policy you want to modify, and click Change Policy in the Actions column.

    4. On the Modify Policy page, modify the policy configuration based on your business requirements, and click OK.

    Peripheral policy configuration instructions

    (Optional) Configure custom peripheral rules
    Note

    By default, audio devices can be used on cloud computers without any configuration. If you encounter issues, the administrator can configure custom peripheral rules in the console to resolve the issues.

    To prevent end users from configuring incorrectly on the client, administrators can create custom peripheral rules in the cloud computer policy. These rules have higher priority than the custom configurations specified by end users on the client. For information about the priority of peripheral policies in different dimensions, see Policy priority.

    • Configuration path: Peripheral Control > Peripheral Management Rule > Add Custom Peripheral Rule.

    • Configuration requirements: Set Device Type to Audio Device, enter the device name, VID, and PID, and set Redirect Mode to Deny.

      item_custom_peripheral_rule_no_redirection

    Configure and use peripherals as an end user

    Connect peripherals to a cloud computer

    You must connect peripherals to the on-premises computer running the Alibaba Cloud Workspace client before you can connect the peripherals to a cloud computer.

    When you connect a cloud computer to a peripheral for the first time, a connection configuration dialog box appears in the lower-right corner of the cloud computer desktop. In the dialog box, you can select the device type, specify whether to turn on auto-connect, and specify whether to remember the current configurations.

    panel_peripheral_detected_audio

    Troubleshooting