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Web Application Firewall:Configure CloudMonitor notifications

Last Updated:Apr 29, 2024

You can configure alert notification rules for metrics supported by Web Application Firewall (WAF) and security events detected by WAF in the CloudMonitor console. This topic describes how to use CloudMonitor to configure monitoring and alerting for WAF.

Prerequisites

Web services are added to WAF on the Website Configuration page. For more information, see Website configuration overview.

Create an alert contact and an alert contact group

  1. Log on to the CloudMonitor console.

  2. In the left-side navigation pane, choose Alerts > Alert Contacts.

  3. Create an alert contact.

    1. On the Alert Contacts tab, click Create Alert Contact.

    2. In the Set Alert Contact panel, enter the name, email address, and webhook URL of the alert contact. Retain the default values of other parameters.

      Note

      Make sure that the Language of Alert Notifications parameter is set to the default value Automatic. This indicates that CloudMonitor automatically selects the language of alert notifications based on the language that you use to create your Alibaba Cloud account.

    3. Verify the parameter values and click OK.

  4. Create an alert contact group.

    1. On the Alert Contact Group tab, click Create Alert Contact Group.

    2. In the Create Alert Contact Group panel, specify a name for the alert contact group that you want to create and select alert contacts that you want to add to the group. Then, click Confirm.

  5. Add multiple alert contacts to an alert contact group

    1. On the Alert Contacts tab, select the alert contacts that you want to add to an alert contact group and click Add to Alert Contact Group.

    2. In the Add to Contact Group message, select the alert contact group to which you want to add the alert contacts and click OK.

    After you create alert contacts, create an alert contact group, and then add the alert contacts to the alert contact group, the alert contacts can receive alert notifications. Alert contacts must check alert notifications and handle the alerts at the earliest opportunity.

Configure monitoring and alerting for security events

  1. Log on to the CloudMonitor console.

  2. In the left-side navigation pane, choose Event Center > System Event.

  3. On the Event Monitoring tab, click Old Event Alarm Rules in the upper-right corner and then click Create Alert Rule.

  4. In the Create/Modify Event-triggered Alert Rule panel, configure the parameters and click OK. The following table describes the parameters.

    Parameter

    Description

    Alert Rule Name

    The name of the event-triggered alert rule.

    Product Type

    The Alibaba Cloud service for which you want to configure the event-triggered alert rule. Select WAF.

    Event Type

    The type of the event for which you want the alert rule to take effect. Valid values: Attack, Exceed, and Event.

    Event Level

    The severity level of the event that triggers alerts. The severity level of all events that are detected by WAF 3.0 is CRITICAL.

    Event Name

    The name of the event that triggers alerts.

    Note

    In the Event Name drop-down list, the events whose names contain v3 are events that are detected by WAF 3.0 and can be monitored. The other events are security events that are detected by WAF 2.0 and can be monitored. For information about the security events that are detected by WAF 2.0 and can be monitored, see Security events that can be monitored.

    Keyword Filtering

    The keywords that are used in the alert rule. Valid values:

    • Contains any of the keywords: If the content of an event contains one of the specified keywords, the system sends an alert notification.

    • Does not contain any of the keywords: If the content of an event does not contain one of the specified keywords, the system sends an alert notification.

    SQL Filter

    The SQL statements that you want to use for filtering.

    Resource Range

    The range of resources for which you want the alert rule to take effect. Valid values: All Resources and Application Groups.

    Alert Contact Group

    The alert contact groups to which you want to send alert notifications. For more information, see Create an alert contact and an alert contact group.

    Notification Method

    The severity level and notification method of the event-triggered alert. Valid values:

    • Critical (Phone Call + Text Message + Email + Webhook)

    • Warning (Text Message + Email + Webhook)

    • Info (Email +Webhook)

    Message Service - Queue

    The Message Service (MNS) queue to which the event-triggered alert is delivered.

    Function Compute

    The Function Compute function to which the event-triggered alert is delivered.

    URL Callback

    The callback URL that can be accessed over the Internet. CloudMonitor sends POST requests to push alert notifications to the specified callback URL. Only HTTP is supported. For information about how to configure alert callbacks, see Configure callbacks for system event-triggered alerts (old).

    Simple Log Service

    The Simple Log Service Logstore to which the event-triggered alert is delivered.

    Mute For

    The interval at which CloudMonitor resends alert notifications before the alert is cleared. Valid values: 5 Minutes, 15 Minutes, 30 Minutes, 60 Minutes, 3 Hours, 6 Hours, 12 Hours, and 24 Hours.

    After you configure an alert rule, the contacts that you specified in the alert rule can receive alert notifications when security events are detected on the protected objects of WAF.

    On the Event Monitoring tab, you can select WAF from the All Products drop-down list and an event name that contains v3 from the Select Event Name drop-down list and click Search to query security events that are detected by WAF 3.0.

Configure monitoring and alerting for metrics

  1. Log on to the CloudMonitor console.

  2. In the left-side navigation pane, choose Alerts > Alert Rules.

  3. On the Alert Rules page, click Create Alert Rule.

  4. In the Create Alert Rule panel, configure the parameters and click Confirm. The following table describes the parameters.

    Parameter

    Description

    Product

    The Alibaba Cloud service that you want to monitor by using CloudMonitor. Select WAF 3.0 from the Product drop-down list.

    Resource Range

    The range of resources for which you want the alert rule to take effect. Valid values:

    • All Resources: The alert rule takes effect for all resources of WAF 3.0.

    • Application Groups: The alert rule takes effect for all resources in the specified application group of WAF 3.0.

    • Instances: The alert rule takes effect for the specified resources of WAF 3.0.

    Rule Description

    The content of the alert rule. If a metric meets the specified conditions, an alert is triggered. To specify a condition, perform the following steps:

    1. Click Add Rule.

    2. In the Add Rule Description panel, configure the Alert Rule, Metric Type, Metric, and Threshold and Alert Level parameters. Then, click OK.

      Note

      For information about WAF 3.0 metrics that can be monitored, see Metrics that can be monitored.

    Mute For

    The interval at which CloudMonitor resends alert notifications before the alert is cleared. Valid values: 5 Minutes, 15 Minutes, 30 Minutes, 60 Minutes, 3 Hours, 6 Hours, 12 Hours, and 24 Hours.

    An alert is triggered when the condition of an alert rule is met. If the alert is retriggered within the mute period, CloudMonitor does not resend an alert notification. If the alert is not cleared after the mute period ends, CloudMonitor resends alert notifications.

    Effective Period

    The period of time during which the alert rule is effective. CloudMonitor monitors the specified resources and generates alerts only within the specified period.

    Alert Contact Group

    The alert contact groups to which you want to send alert notifications. For more information, see Create an Alert Contact and an alert contact group.

    Alert Callback

    The callback URL that can be accessed over the Internet. CloudMonitor sends POST requests to push alert notifications to the specified callback URL. Only HTTP is supported. For information about how to configure an alert callback, see Use the alert callback feature to send notifications about threshold-triggered alerts.

    Note

    You can click Advanced Settings to configure this parameter.

    Auto Scaling

    If you turn on Auto Scaling, the specified scaling rule is enabled when an alert is triggered based on the alert rule. In this case, configure the following parameters: Region, ESS Group, and ESS Rule.

    Note

    You can click Advanced Settings to configure this parameter.

    Simple Log Service

    If you turn on Simple Log Service and an alert is triggered, the alert information is written to the specified Logstore in Simple Log Service. You must configure the Region, ProjectName, and Logstore parameters. For information about how to create a project and a Logstore, see Getting started.

    Note

    You can click Advanced Settings to configure this parameter.

    Message Service - Topic

    If you turn on Message Service - Topic and an alert is triggered, the alert information is written to the specified topic in MNS. You must configure the Region and topicName parameters. For information about how to create a topic, see Create a topic.

    Note

    You can click Advanced Settings to configure this parameter.

    Method to handle alerts when no monitoring data is found

    The method that is used to handle alerts when no monitoring data is found. Valid values:

    • Do not do anything (default)

    • Send alert notifications

    • Treated as normal

    Note

    You can click Advanced Settings to configure this parameter.

    Tag

    The tag of the alert rule. A tag consists of a name and a value.

    After you create an alert rule, you can view the rule on the Alert Rules page. Select WAF 3.0 from the Product drop-down list and resource from the Metric drop-down list. Then, select one of the metrics that are displayed on the right side to search for the alert rule that you created for the metric.

    Note

    Descriptions of metrics that can be monitored:

    • If you select domain from the Metric drop-down list, the metrics that are displayed on the right side are WAF 2.0 metrics that can be monitored.

    • If you select resource from the Metric drop-down list, the metrics that are displayed on the right side are WAF 3.0 metrics that can be monitored. For more information about WAF 3.0 metrics that can be monitored, see Metrics that can be monitored.

    • If you select Instance from the Metric drop-down list, the metrics that are displayed on the right side are Hybrid Cloud WAF metrics that can be monitored. Metrics whose names contain v3 are WAF 3.0 metrics that can be monitored by CloudMonitor. The other metrics are WAF 2.0 metrics.

Security events that can be monitored

You can use CloudMonitor to configure monitoring and alerting rules for security events that occur on the protected objects of WAF. For more information, see Configure monitoring and alerting for security events.

Event type

Event name

Severity level

Attack

wafv3_event_aclattack

Critical

Attack

wafv3_event_ccattack

Attack

wafv3_event_webattack

Attack

wafv3_event_webscan

Exceed

xray_wafv3_event_log_exceed

Exceed

xray_wafv3_event_qps_exceed

Event

wafv3_event_apisec

Note

Alert notifications are sent only when high-risk security events are detected by the API security feature.

Service metrics that can be monitored by CloudMonitor

You can use CloudMonitor to configure monitoring and alerting rules for the following metrics. For more information, see Configure monitoring and alerting for metrics.

Note

Protected objects that are manually added to WAF do not support traffic-related metrics, such as 4XX_ratio_v3, 5XX_ratio_v3, qps_v3, qps_ratio_v3, and qps_ratio_down_v3.

Metric

Dimension

Description

Remarks

4XX_ratio_v3

Protected object

The proportion of the HTTP 4xx status codes that are returned per minute. The value does not include the proportion of HTTP 405 status codes that are returned.

The value is displayed as a decimal number.

5XX_ratio_v3

Protected object

The proportion of the HTTP 5xx status codes that are returned per minute.

The value is displayed as a decimal number.

acl_blocks_5m_v3

Protected object

The number of requests that are blocked by access control policies in the previous 5 minutes.

None

acl_rate_5m_v3

Protected object

The proportion of requests that are blocked by access control policies in the previous 5 minutes.

The value is displayed as a decimal number.

cc_blocks_5m_v3

Protected object

The number of requests that are blocked by HTTP flood protection in the previous 5 minutes.

None

cc_rate_5m_v3

Protected object

The proportion of requests that are blocked by HTTP flood protection in the previous 5 minutes.

The value is displayed as a decimal number.

waf_blocks_5m_v3

Protected object

The number of requests that are blocked by web application attack prevention in the previous 5 minutes.

None

waf_rate_5m_v3

Protected object

The proportion of requests that are blocked by web application attack prevention in the previous 5 minutes.

The value is displayed as a decimal number.

QPS_V3

Protected object

The number of queries per second (QPS).

None

qps_ratio_v3

Protected object

The minute-granularity growth rate of QPS.

The value is displayed as a percentage.

qps_ratio_down_v3

Protected object

The minute-granularity decrease rate of QPS.

The value is displayed as a percentage.