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Voice Service:Number management

Last Updated:Jun 08, 2026

After your business qualification is approved, apply for numbers in the Voice Service console.

Apply for numbers

  1. Log on to the Voice Service console.

  2. In the left navigation pane, choose Number Management. Then, click Apply for Number.

  3. Fill out the application form.

    Category

    Setting

    Description

    Number information

    Description Name

    Enter a remark for this application.

    Country/Region of Numbers

    Select the number's country or region.

    Number Type

    Select a number type.

    • Fixed: Landline number.

    • Mobile: Mobile phone number.

    • Toll-free: Toll-free number.

      Note

      Toll-free numbers do not support inbound calls.

    Number Usage

    Select the call scope:

    • National Call

    • Local Call

    Call Destination Country/Region

    Select the destination countries or regions.

    Call Type

    Select the call type:

    • Inbound Call

    • Inbound and Outbound Call

    Requested Quantity

    Specify the quantity.

    Expected Activation Date

    Select the expected delivery date.

    Note

    Time zone: UTC+8.

    International carriers require processing time. Choose a date at least 15 business days from now to avoid automatic closure.

    Monthly Estimation

    Inbound Call

    Enter estimated monthly inbound call volume.

    Outbound Call

    Enter estimated monthly outbound call volume.

    Estimated Total Concurrency

    Enter the estimated concurrent call capacity.

    Subscription Period

    Select the contract period.

    Contact Information

    Contact Name

    Enter the contact name.

    Contact Number

    Enter the contact phone number.

    Qualification Document

    Qualification Document

    Select an approved qualification document.

  4. Click Submit Application.

    Your application enters the review process after submission.

    Important
    • Preliminary review completes within one business day. If approved, numbers are provisioned within 15 business days.

    • Numbers may be unavailable due to limited inventory, even after passing preliminary review. Final provisioning depends on number availability.