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Expenses and Costs:View transaction details

Last Updated:Nov 10, 2025

Use the Transaction Details feature to track the income, expenses, and other financial records for your account and any Linked Accounts.

Use cases

The Transaction Details feature provides detailed records of all financial activities in your account. This feature includes two main functions:

  • Monthly Income and Expense Summary: Provides a monthly summary of your transaction amounts. It aggregates data by the month of the transaction, Fund Type, Transaction Channel, and Transaction Type to calculate a total monthly amount for each category.

  • Transaction Details: Provides detailed records for each financial transaction.

Access the feature

Log on to the Expenses and Costs console and go to the Billing Account > Billing Account page. In the Asset Information section, click the Income and Expenditure Details link for the account.

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View the monthly income and expenditure summary

On the Transaction Details page, click the Total Monthly Income and Expenditure Summary tab.

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  • Query: Use the Account, Month, Income and Expenditure Type, Transaction Type, Transaction Channel, and Fund Type drop-down lists to select filter criteria. Click Search to display matching transaction data.

  • As an enterprise administrator, you can query transaction details for other accounts you manage within the organization. Use the Account drop-down list to switch between accounts.

Note
  • To become an enterprise administrator, enable Organization Management..

  • To view the Transaction Details of other accounts, the administrator account must have permission to both query the Billing Account and manage those accounts.

  • The Total Monthly Income and Expenditure summary table includes the following fields:

    • Account: The ID of the account associated with the transaction. For an Aliababa Cloud Account, this can be the ID of one of its Linked Accounts.

    • Month: The month in which the transaction occurred.

    • Income and Expenditure Type: The type of transaction, either Income or Expense.

    • Transaction Type: The specific type of transaction, such as Consumption or Refund.

    • Transaction Channel: The channel through which the transaction was processed, such as User Balance, Corporate Bank Transfer, or Credit Limit Refund.

    • Fund Type: The form of the funds, such as Cash or Credit Limit Refund.

    • Amount: The amount of the transaction.

    • Billing Cycle: If applicable, the billing cycle associated with the consumption.

  • Export data: Click the image icon to the right of the Total Monthly Income and Expenditure summary table to export the data as a CSV file.

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View transaction details

On the Transaction Details page, click the Transaction Details tab.

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  • Query transactions: Select filter criteria from the Select Account, Transaction Time, Transaction Type, and Serial Number drop-down lists. Then, click Search. The data that matches your filter criteria is displayed in the list.

  • If you use an administrator account, you can query the details for other accounts within your organization that you have permission to manage. Switch between accounts using the Select Account drop-down list.

Note
  • To become an administrator, you must enable Organization Management.

  • To view the Transaction Details of other accounts, the administrator account must have permission to both query the Billing Account and manage those accounts.

  • The Transaction Details table provides the following fields:

    • Billing Account: The Alibaba Account associated with the transaction.

    • Serial Number: A unique ID generated by the system for the transaction record.

    • Timestamp: The exact time the transaction occurred.

    • Income/Expense: The type of transaction, either Income or Expense.

    • Transaction Type: The specific type of transaction, such as Consumption or Refund.

    • Transaction Channel: The channel through which the transaction was processed, such as Account Balance, Corporate Bank Transfer, Credit Refund,and so on.

    • Amount: The amount of the transaction.

    • Balance: The account balance after this transaction.

    • Remarks: Notes or comments about the transaction record.

    • Fund Type: The form of the funds, such as Cashor Credit Limit Refund.

    • Transaction Channel SN: The serial number from the third-party payment channel.

    • Transaction Number: The unique ID for the business transaction.

    • Billing Cycle: The billing cycle associated with the consumption.

    • Transaction Account: The name of the Linked Account associated with the transaction. Displays "-" if not applicable.

    • Operations: Actions for interacting with the transaction record.

  • Export data: Click the image icon to the right of the Transaction Details table to export the data as a CSV file.

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FAQ

Why do my Bill Details show different amounts compared to my Transaction Details?

Discrepancies between Bill Details and Transaction Details are expected because they track different financial activities. Bill Details itemize costs from service usage, whereas Transaction Details record the movement and settlement of funds.

Here are the primary reasons for the differences:

  • Different data logic: Bill Details show what you owe for using cloud services. Transaction Details show how you paid for those services (settlements), in addition to other fund activities like top-ups, withdrawals, and transfers. A single payment in Transaction Details can settle multiple items from your bill, leading to differences in granularity.

  • Timing lag: Bills are generated before payments are settled. This means a charge can appear in your Bill Details before the corresponding payment appears in your Transaction Details.

  • Cross-account payments: If Account B pays a bill for Account A, the charge remains in Account A's Bill Details, but the payment record will appear in Account B's Transaction Details.

  • Reporting reriods: Bills are generated on a fixed cycle (e.g., monthly), while transactions are recorded in real-time. A transaction made near the end of a billing cycle might be recorded in a different period than the associated charge.

  • Special transactions: Certain transactions, such as refunds, may not be reflected instantly in your Bill Details.

  • Linked accounts: Transactions made by a Linked Account can affect the consolidated bill of the Primary Account.

How can I resolve a Transaction Details export that is stuck in the "Generating" state?

  • An export stuck in the Generating state is usually caused by either a very large data request or temporary system delays.

    You can typically resolve this with the following steps:

    1. Reduce the amount of data. The most common cause is selecting too wide a time range. Try narrowing the date range for your export and run it again.

    2. Export during off-peak hours. The export service can experience delays during peak billing periods, such as at the end of a month or quarter. If the problem persists, try exporting again outside of these high-traffic times.

If you have tried both solutions and the export is still stuck, please submit a ticket for assistance.