Dear Customer
Pursuant to the regulations on cross-border digital services of the Government of the Philippines, starting from June 2025, Alibaba Cloud will collect a 12% Philippine value-added tax (VAT) on services provided to Philippine individual customers.
Alibaba Cloud will not charge Philippine VAT on services provided to Philippine enterprise customers on the condition that they filled in their Philippine tax identification number (“TIN”) in Alibaba Cloud Console. For enterprise customers who do not provide TIN to their account, Alibaba Cloud will still charge the 12% Philippine VAT. All VAT collected from Philippine customers will be remitted to the Bureau of Internal Revenue(BIR).
To confirm your VAT-registered status, please proceed to Console, access "Expense - Tax ID" to fill in your TIN.
If you have any further questions, please feel free to contact your Alibaba Cloud business representative or our support team by opening a support ticket through the console.
Thank you for your ongoing support.
Alibaba Cloud