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    Expenses and Costs:Malaysia Invoicing

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    Expenses and Costs:Malaysia Invoicing

    Last Updated:Jul 06, 2026

    Dear Customer

    Thank you for being a loyal customer to Alibaba Cloud.

    We would like to inform you about the upcoming implementation of mandatory e-invoicing in Malaysia. Starting from 1st February 2025, Alibaba Cloud (Malaysia) Sdn. Bhd is required to issue e-invoices to all of its Malaysian customers.

    In response to this change in tax and compliance landscape, we would like to seek for your immediate action to provide the following additional information in AliCloud workbench by 31st December 2024 to ensure that you can receive compliant e-invoices in a timely manner when the regulations come into effect.

    Enterprise Account User

    Individual Account User

    Malaysia Business Registration Number (Mandatory)

    Identification Number (Mandatory)

    (MyKad/MyTentera/MyPR/MyKAS)

    Tax Identification Number (Mandatory)

    Tax Identification Number (Mandatory)

    SST registration Number (Mandatory if applicable)

    SST registration Number (Mandatory if applicable)

    For Enterprise User

    Step 1 - Fill in your Business Registration Number

    1. Log on to the Alibaba Cloud Management Console and click the profile picture in the upper-right corner to go to the Account Center page.

    2. Go to Basic Information from the left-side navigation pane.

    3. Please make sure your name is your registered business name.

    4. Please fill in your 12-digit Malaysia Business Registration Number.

    image.png

    Step 2 - Fill in your Tax Number

    1. Log on to the Alibaba Cloud Management Console. In the top navigation bar, click Expenses.

    2. Go to Tax ID from the left-side navigation pane.

    3. Please fill in your Tax Identification Number (TIN), usually in the format of 1 or 2 letter followed by 10 or 11 digits, e.g. C25163797020.

    4. Please fill in your SST Registration Number (if applicable) and provide a copy of the SST certificate.

    Troubleshooting TIN validation errors

    If you encounter a validation error when filling in your Malaysia Tax Identification Number (TIN), follow these troubleshooting steps:

    Check the TIN format

    1. Last digit: After the Malaysia tax reform effective January 1, 2023, the last digit of TIN should be 0. If your TIN does not end with 0, check the latest TIN on the Malaysia Inland Revenue Board (LHDN) official website.

    2. Enterprise user prefix: Enterprise TINs should start with the letter C or D. If your TIN does not start with C or D, confirm that you are using the correct enterprise tax identification number.

    Check the BRN entry order

    The system validates TIN against the Business Registration Number (BRN). Make sure that:

    1. You have successfully entered the BRN on the Basic Information page (see Step 1 above).

    2. After entering the BRN, wait a few minutes before filling in the TIN. If you fill in the TIN immediately after modifying the BRN, the BRN information may not have synced to the system database, causing TIN validation to fail. Wait briefly and try again.

    Individual users without a TIN

    Individual users who do not yet have a Malaysia Tax Identification Number (such as students) can enter EI00000000010 as a temporary placeholder in the TIN field.

    image.png

    We can only issue an invoice to you upon receipt of all information stated in Step 1 and Step 2. Failure to provide any of the information above will affect your ability to receive a valid e-invoice for tax deduction purpose.

    For Individual User

    Step 1 - Fill in your Identification Number

    1. Log on to the Alibaba Cloud Management Console and click the profile picture in the upper-right corner to go to the Account Center page.

    2. Go to Basic Information from the left-side navigation pane.

    3. Please make sure your name is your full name per your identification document.

    4. Please fill in your Identification Number (i.e. 12-digit number stated in your MyKad/MyTentera/MyPR/MyKAS)

    image.png

    Step 2 - Fill in your Tax Number

    1. Log on to the Alibaba Cloud Management Console. In the top navigation bar, click Expenses.

    2. Go to Tax ID from the left-side navigation pane.

    3. Please fill in your Tax Identification Number (TIN), usually in the format of 1 or 2 letter followed by 10 or 11 digits, e.g. C25163797020.

    4. Please fill in your SST Registration Number (if applicable) and provide a copy of the SST certificate.

    image.png

    We can only issue an invoice to you upon receipt of all information stated in Step 1 and Step 2. Failure to provide any of the information above will affect your ability to receive a valid e-invoice for tax deduction purpose.

    Invoice issuance deadline

    Under Malaysia tax compliance requirements, e-invoices must be issued within a specified time limit. If tax information is not completed before the deadline, invoices for the corresponding billing period cannot be issued.

    The invoice issuance deadline for each billing period is the last day of the month following the end of the billing period. For example:

    Billing period

    Invoice issuance deadline

    February 2025

    March 31, 2025

    March 2025

    April 30, 2025

    April 2025

    May 31, 2025

    After the deadline, invoices for that billing period can no longer be issued. Complete your tax information promptly to ensure invoices are generated on time.

    You can find more information about the Malaysia E-Invoicing regulations via this link https://www.hasil.gov.my/en/e-invoice/. Meanwhile, please feel free to consult your Alibaba Cloud business representative or our after sales support (through opening a support ticket) with any questions relating hereto.