To send a Ticket system API request, you must send an HTTP GET request to the Ticket system endpoint. You must add the request parameters that correspond to the API operation being called. After you call the API operation, the system returns a response. The request and response are encoded in UTF-8.

Request syntax

Ticket system API operations use the RPC protocol. You can call Ticket system API operations by sending HTTP GET requests.

The request syntax is as follows: 
http://Endpoint/?Action=xx&Parameters
Where
  • Endpoint: the service access address of the product API of the work order system is workorder.ap-southeast-1.aliyuncs.com.
  • Action: The operation to be performed, such as calling CreateTicket create a ticket.
  • Version: the version of the API that you want to use. The current Ticket system API version is 2020-03-26.
  • Parameters: The request parameters for the operation. Separate multiple parameters with ampersands (&).

    Request parameters include both common parameters and operation-specific parameters. Common parameters include the API version and authentication information. For more information, see Common parameters.

The following is a call CreateTicket API to create a ticket:
Note The examples in this document are formatted to improve readability. 
https://workorder.ap-southeast-1.aliyuncs.com/?Action=CreateTicket
&Format=xml
&Version=2020-03-26
&Signature=xxxx%xxxx%3D
&SignatureMethod=HMAC-SHA1
&SignatureNonce=15215528852396
&SignatureVersion=1.0
&AccessKeyId=key-test
&TimeStamp=2012-06-01T12:00:00Z
…