ReplyTicket - Ticket System API - Alibaba Cloud Documentation Center

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Test

RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter	Type	Required	Description	Example
TicketId	string	Yes	The ticket ID.	0005PYGCW
Content	string	Yes	The content of the reply to the ticket.	Why ECS backup failed?
FileNameList	array	No	A list of attachment names. This is the ObjectKey field returned by the GetAttachmentUploadUrl operation.
	string	No	The ObjectKey field returned by the GetAttachmentUploadUrl operation.	6bc06f96-f8c1-4c00-9e30-368444fbd025.jpg,
Encrypt	boolean	Yes	Specifies whether to encrypt the content.	false
Uid	string	No	The Alibaba Cloud account ID (UID).	1289427240739141

Response parameters

Parameter	Type	Description	Example
	object
Code	integer	The status code.	0
Message	string	The error message. This parameter is returned when the value of Success is false.	success
Data	string	The dialog ID of the ticket reply.	46434030
RequestId	string	The ID of the request.	C1DA4C6F-963E-5741-AB57-67A554D102FD
Success	boolean	Indicates whether the request was successful.	true
AccessDeniedDetail	string	The detailed information about the permission error. If you have the required permissions, an empty string is returned.	{\"AuthAction\":\"ram:ReplyTicket\",\"AuthPrincipalDisplayName\":\"2146216584788xxxxx\",\"AuthPrincipalOwnerId\":\"1135850448xxxxx\",\"AuthPrincipalType\":\"SubUser\",\"NoPermissionType\":\"ImplicitDeny\",\"PolicyType\":\"AccountLevelIdentityBasedPolicy\"}

Examples

Success response

JSON format

{
  "Code": 0,
  "Message": "success",
  "Data": "46434030",
  "RequestId": "C1DA4C6F-963E-5741-AB57-67A554D102FD",
  "Success": true,
  "AccessDeniedDetail": "{\\\"AuthAction\\\":\\\"ram:ReplyTicket\\\",\\\"AuthPrincipalDisplayName\\\":\\\"2146216584788xxxxx\\\",\\\"AuthPrincipalOwnerId\\\":\\\"1135850448xxxxx\\\",\\\"AuthPrincipalType\\\":\\\"SubUser\\\",\\\"NoPermissionType\\\":\\\"ImplicitDeny\\\",\\\"PolicyType\\\":\\\"AccountLevelIdentityBasedPolicy\\\"}"
}

Error codes

HTTP status code	Error code	Error message	Description
400	param.illegal	Params illegal.
401	illegal.auth	You are not authorized to perform the operation.	You are not authorized to perform this operation.
500	System.error	An error occurred while processing your request.	An error occurred while processing your request. Please try again.
403	No permissions	No permissions to access.	RAM authentication does not have permission

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.