ReopenTicket - Ticket System API - Alibaba Cloud Documentation Center

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Test

RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter	Type	Required	Description	Example
TicketId	string	Yes	The ticket ID.	0005PYGCW
Content	string	Yes	The content of the reply to reopen the ticket.	ecs backup fails
Uid	string	No	The UID.	1013872004421947

Response parameters

Parameter	Type	Description	Example
	object
AccessDeniedDetail	string	The details of the permission error. If you have the required permissions, an empty string is returned.	{\"AuthAction\":\"ram:ReopenTicket\",\"AuthPrincipalDisplayName\":\"2146216584788xxxxx\",\"AuthPrincipalOwnerId\":\"1135850448xxxxx\",\"AuthPrincipalType\":\"SubUser\",\"NoPermissionType\":\"ImplicitDeny\",\"PolicyType\":\"AccountLevelIdentityBasedPolicy\"}
Code	integer	The return code of the API request.	0
Message	string	The error message. This parameter is returned when success is false.	success
Data	string	The business data returned after the call is successful.	0005PYGCW
RequestId	string	The unique ID that is generated by Alibaba Cloud for the request.	C1DA4C6F-963E-5741-AB57-67A554D102FD
Success	boolean	Indicates whether the API call was successful. A value of true indicates that the call was successful.	true

Examples

Success response

JSON format

{
  "AccessDeniedDetail": "{\\\"AuthAction\\\":\\\"ram:ReopenTicket\\\",\\\"AuthPrincipalDisplayName\\\":\\\"2146216584788xxxxx\\\",\\\"AuthPrincipalOwnerId\\\":\\\"1135850448xxxxx\\\",\\\"AuthPrincipalType\\\":\\\"SubUser\\\",\\\"NoPermissionType\\\":\\\"ImplicitDeny\\\",\\\"PolicyType\\\":\\\"AccountLevelIdentityBasedPolicy\\\"}",
  "Code": 0,
  "Message": "success",
  "Data": "0005PYGCW",
  "RequestId": "C1DA4C6F-963E-5741-AB57-67A554D102FD",
  "Success": true
}

Error codes

HTTP status code	Error code	Error message	Description
400	param.illegal	Params illegal.
401	illegal.auth	You are not authorized to perform the operation.	You are not authorized to perform this operation.
500	System.error	An error occurred while processing your request.	An error occurred while processing your request. Please try again.
403	No permissions	No permissions to access.	RAM authentication does not have permission

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.