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Ticket System API:GetAttachmentUploadUrl

Last Updated:Mar 30, 2026

Queries the Object Storage Service (OSS) URL that is used to upload attachments.

Operation description

Note

Attachment upload

  • Use a presigned URL to upload the file. For more information, see the OSS documentation.

After you obtain the temporary upload URL, you can upload the file as follows:

Sample

curl -X PUT -H "Content-Type:application/octet-stream" -H "x-oss-meta-author:aliy" -T /home/admin/file.png "https://xx.oss-cn-zhangjiakou.aliyuncs.com/xx/xx.png"

Try it now

Try this API in OpenAPI Explorer, no manual signing needed. Successful calls auto-generate SDK code matching your parameters. Download it with built-in credential security for local usage.

Test

RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter

Type

Required

Description

Example

FileName

string

Yes

Name of the uploaded file

81A0D93D-54D7-4529-ABFA-633ED63223BA.jpg

Response elements

Element

Type

Description

Example

object

Code

integer

The response code.

0

Message

string

The error message. If success is set to false, the message is returned.

success

RequestId

string

The request ID.

ED195C2C-787F-511C-8204-714456781861

Success

boolean

Indicates whether the call is successful. A value of true indicates that the call is normal.

true

Data

object

The data returned after the call succeeds.

ObjectKey

string

Uploaded file identifier

cdb5d174-c282-4b2d-9048-e74ea2223127.jpg

PutSignedUrl

string

The signed URL used to upload the object to OSS.

https://workorder.oss-cn-beijing.aliyuncs.com /20220314/cabb80c3-430b-4079-a9f2-d2a0d1c2a587.png?Expires=1647328689&OSSAccessKeyId=LTAI***************&Signature=AbSEh26G3oYrJ8ivr4B0xzF89zk%3D

GetSignedUrl

string

Query the signed URL of an OSS object

https://workorder.oss-cn-beijing.aliyuncs.com /20220314/cabb80c3-430b-4079-a9f2-d2a0d1c2a587.png?Expires=1647328689&OSSAccessKeyId=LTAI**************&Signature=AbSEh26G3oYrJ8ivr4B0xzF89zk%3D

Examples

Success response

JSON format

{
  "Code": 0,
  "Message": "success",
  "RequestId": "ED195C2C-787F-511C-8204-714456781861",
  "Success": true,
  "Data": {
    "ObjectKey": "cdb5d174-c282-4b2d-9048-e74ea2223127.jpg",
    "PutSignedUrl": "https://workorder.oss-cn-beijing.aliyuncs.com\n/20220314/cabb80c3-430b-4079-a9f2-d2a0d1c2a587.png?Expires=1647328689&OSSAccessKeyId=LTAI***************&Signature=AbSEh26G3oYrJ8ivr4B0xzF89zk%3D",
    "GetSignedUrl": "https://workorder.oss-cn-beijing.aliyuncs.com\n/20220314/cabb80c3-430b-4079-a9f2-d2a0d1c2a587.png?Expires=1647328689&OSSAccessKeyId=LTAI**************&Signature=AbSEh26G3oYrJ8ivr4B0xzF89zk%3D"
  }
}

Error codes

HTTP status code

Error code

Error message

Description

400 param.illegal Params illegal.
401 illegal.auth You are not authorized to perform the operation. You are not authorized to perform this operation.
500 System.error An error occurred while processing your request. An error occurred while processing your request. Please try again.
403 No permissions No permissions to access. RAM authentication does not have permission

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.