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Ticket System API:Public error codes

Last Updated:Jul 15, 2026

Error codes

HTTP status code

Error code

Error message

Description

Action

400 business.error The business does not allow the current operation. The current operation is not allowed for this service. diagnosis
401 illegal.auth You are not authorized to perform the operation. You do not have the required permissions. diagnosis
400 Illegal.NeedAccessChinaSite Please visit the China site. The endpoint is workorder.aliyuncs.com. Access the China site. Set the endpoint to workorder.aliyuncs.com. diagnosis
400 Illegal.NeedAccessInternationalSite Please visit the international site. The endpoint is workorder.ap-southeast-1.aliyuncs.com. Access the China site. Set the endpoint to workorder.ap-southeast-1.aliyuncs.com. diagnosis
400 illegal.param Illegal param. The parameter is invalid. diagnosis
400 illegalParam.emailOrPhone The specified contact email or mobile phone number must be the data received by the account messenger. The contact email address or phone number that you entered must be included in the message recipients of the account. diagnosis
403 No permissions No permissions to access. You do not have the RAM authentication permissions. diagnosis
403 NoPermission No permissions to access. You do not have the RAM authentication permissions. diagnosis
401 param.illegal The specified parameter is invalid. Please check the parameter. The request parameters are invalid. Check the parameters. diagnosis
500 System.error An error occurred while processing your request. An unknown system error occurred. Try again later. diagnosis
429 Throttling.Api The request was denied due to API flow control. The request was rejected because of throttling. diagnosis