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Ticket System API:CloseTicket

Last Updated:Aug 11, 2025

Closes a ticket.

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Test

RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter

Type

Required

Description

Example

TicketId

string

Yes

The ticket ID.

G2BKRWG

Uid

string

No

The user UID. You can find your UID by clicking the profile picture in the upper-right corner of the DMS console.

1139477549527134

Response parameters

Parameter

Type

Description

Example

object

AccessDeniedDetail

string

Details about the permission error. An empty string is returned if you have the required permissions.

{\"AuthAction\":\"ram:CloseTicket\",\"AuthPrincipalDisplayName\":\"2146216584788xxxxx\",\"AuthPrincipalOwnerId\":\"1135850448xxxxx\",\"AuthPrincipalType\":\"SubUser\",\"NoPermissionType\":\"ImplicitDeny\",\"PolicyType\":\"AccountLevelIdentityBasedPolicy\"}

Code

integer

The return code of the request.

200

Message

string

The error message. The message is returned if `Success` is `false`.

success

RequestId

string

The unique request ID.

CA6204AC-6AA9-4CFA-9310-7DFD20C19EBC

Success

boolean

Indicates whether the call was successful. A value of `true` indicates a successful call.

true

Examples

Success response

JSON format

{
  "AccessDeniedDetail": "{\\\"AuthAction\\\":\\\"ram:CloseTicket\\\",\\\"AuthPrincipalDisplayName\\\":\\\"2146216584788xxxxx\\\",\\\"AuthPrincipalOwnerId\\\":\\\"1135850448xxxxx\\\",\\\"AuthPrincipalType\\\":\\\"SubUser\\\",\\\"NoPermissionType\\\":\\\"ImplicitDeny\\\",\\\"PolicyType\\\":\\\"AccountLevelIdentityBasedPolicy\\\"}",
  "Code": 200,
  "Message": "success",
  "RequestId": "CA6204AC-6AA9-4CFA-9310-7DFD20C19EBC",
  "Success": true
}

Error codes

HTTP status code

Error code

Error message

Description

400 param.illegal Params illegal.
401 illegal.auth You are not authorized to perform the operation. You are not authorized to perform this operation.
500 System.error An error occurred while processing your request. An error occurred while processing your request. Please try again.
403 No permissions No permissions to access. RAM authentication does not have permission

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.