All Products
Search
Document Center

SuperApp:Getting Started

Last Updated:May 27, 2026

Set up and use Media AI by purchasing the solution, configuring access credentials, and creating workflows and tasks.

Prerequisites: Complete logon or sign-up and configure access credentials. Core steps: Create Workflow → Create Task → Tasks.

1. Purchase successful

Click Buy Now on the solution details page to purchase Media AI.

After a successful purchase, you are automatically designated as the platform administrator. Log on with the Alibaba Cloud account and password associated with your order. From there, you can invite other members via the member list to collaborate on Media AI.

2. Log on / sign up

To use Media AI, log on first. Three scenarios apply:

  1. Log on with your Alibaba Cloud purchasing account

    • Use the Alibaba Cloud account that purchased Media AI. After logon, you are redirected to the Media AI console.

  2. First-time Media AI user

    • If this is your first time using Media AI, sign up first.

  3. Existing Media AI account

    • If you already have a Media AI account, log on with your account and password.

Password complexity:

Note
  • Your password must meet the following complexity requirements:

  • At least one digit [0-9].

  • At least one lowercase Latin character [a-z].

  • At least one uppercase Latin character [A-Z].

  • At least one special character such as ! @ # & ( )..

  • Between 8 and 20 characters in length.

Note

If you forget your password, click 「Forgot Password」 on the logon page to reset it.

If you have already registered or have an existing SuperApp account, enter your account and password to log on.

image

Login page

image

Alibaba Cloud account logon page

image

Sign-up page

3. Access credentials

Before using Media AI, configure the following two credentials. Both must be valid — missing or invalid settings block functionality.

Alibaba Cloud Model Studio

  • Region: Select your Model Studio service region.

  • API key: Enter a valid API key.

  • Validation: Click 「Test Connection」 before saving. The system validates automatically on save; failed tests prevent saving.

OSS configuration

  • Region: Select your OSS bucket region.

  • OSS bucket: Enter the target bucket name.

  • AccessKey and AccessKey secret: Provide credentials with read/write permissions.

  • Validation: Click 「Test Connection」 before saving. The system validates automatically on save; failed tests prevent saving.

After configuration, saved credentials appear under 「Access Credentials」. Edit them using the pencil icon on the right.

image

Alibaba Cloud Model Studio page

image

OSS configuration page

image

Access Credentials page

4. Members

The purchaser can register and log on directly. Other members must be invited to join.

  • Send an invitation: In the member list, click 「Add Members」, fill in the member's name, email, and role, then click 「OK」.

  • Accept the invitation: The invitee receives an email. Click the 「Click to Join」 link, confirm the information, then click 「Join Now」 to access Media AI. First-time users must complete registration and logon first.

The purchaser can register and log in directly. Other members must be invited:

  • Invite: In Members, click 「Add Member」, fill in name, email, role → 「Confirm」.

  • Accept: Invitee receives an email with a 「Join Now」 link. Click it, confirm details, then 「Join Immediately」. First-time users must register first.

Note
  1. Receiving an invitation does not mean automatic registration. If this is your first time using the platform, complete the sign-up process before joining.

  2. The account used for registration and logon must match the invited account. Each invitation email link can only be used by one email account.

image.png

Add members page

image.png

Invitation email received page

image.png

Join platform page

5. Create workflow

Go to AI Workflows. Two options are available:

  • Preset workflows: Browse existing workflows and click 「Clone Workflow」 to reuse one.

  • Custom workflows: Click 「Create Workflow」 to build from scratch.

Steps:

  1. Enter a Workflow Name and Description.

  2. On the canvas:

    • Add nodes by selecting from the node library.

    • Configure node parameters such as frame interval, similarity threshold, model, and prompt. (See Node Configuration Guide)

  3. Click 「Save」 — the workflow appears in Custom Workflows.

  4. Click 「Publish」 — the workflow becomes available when creating tasks.

image

AI Workflows page

image

Preset workflows page

image

Create workflow page

6. Create task

Go to 「Create Task」 and complete the following:

1. Input files

  • Task Name

  • Upload:

    • Video: .mp4, .avi, .mov

    • Subtitles (optional): .srt, .vtt

2. Input metadata

Fill in the basic video information. The following fields are required:

  • videoId — unique video identifier

  • videoTitle — video title

  • videoDesc — video description

Add other metadata fields as needed for your business requirements.

3. Select workflow

Choose a workflow from the list. Only workflows published by an admin or preset workflows are shown.

After selecting a workflow, you can:

  • Preview the workflow's node diagram.

  • Adjust parameters of individual nodes — for example, frame interval, similarity threshold, model, and prompt.

Note

These adjustments apply only to the current task and do not modify the original workflow.

Click 「Create Task」 at the bottom to start processing. Track the task status and results on the 「Tasks」 page.

image

Create Task page

image

Input metadata page

image

Workflow selection page

image

Tasks page

7. Tasks

After creating a task, you are directed to the 「Tasks」 page, where you can view details for each task.

  • For tasks with status Completed, Failed, or Terminated: click 「Restart」 to re-execute the task.

  • For tasks In Progress: click 「Stop」 to terminate the current execution.

  • For Completed tasks: click the task name to open the detail page and review the full analysis results.

image

Tasks page

image

Task details page

8. System settings

On the System Settings page, configure the following options:

  • Output language: Default is English. After setting this, the selected language is used on task detail pages and in analysis results returned by the API.

  • Custom time zone: Default is server time. After setting this, system notifications (such as email alerts), log timestamps, and other time-related displays follow the specified time zone.

image

Output Language page

image

Timezone page