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STAROps:Supported regions

Last Updated:Sep 18, 2026

A region is a physical data center location. STAROps supports multiple regions with default selection rules, and you can switch between them as needed.

Supported Regions

STAROps uses a dual-center deployment model and supports the following regions:

Area Region Region ID Default Site
Chinese Mainland China (Beijing) cn-beijing China site
Hong Kong (China), Macao (China), Taiwan (China), and regions outside China Singapore ap-southeast-1 International site

Default Region

  • STAROps console: The China (Beijing) region is selected by default on the China site, and Singapore is selected by default on the international site.

  • CMS 2.0 and SLS console: The STAROps regional center matching your current resource region is selected by default.

    • You cannot switch the default region.

Select a region

STAROps Console

Select a region when you create a Digital Employee:

  1. Go to the Digital Employee creation page.

  2. In the Select Region area, select the target region.

    • Available regions: China (Beijing) and Singapore.

  3. Complete the other configuration for the Digital Employee, then click OK to create it.

Selecting a region can cause cross-border data transfer between the STAROps service region and the region where data is stored.

  • When you select a different region for the first time, a dialog box prompts you to sign a cross-border data transfer agreement.

  • If you log in from a different device, you must sign the cross-border data transfer agreement again.

For more information about cross-border data transfer, see Data Security and Compliance.

CMS 2.0 and SLS Console

The STAROps regional center matching your current resource region is selected by default.

How to Choose a Region

Consider the following factors when selecting a region:

Factor Recommendation
User location Select the region closest to your users to minimize network latency.
Data compliance requirements If your data must remain within a specific jurisdiction, select the region where your business resources are deployed.
Cloud service integration STAROps accesses data from Cloud Monitor (CMS) and Log Service (SLS). Select the same region where these services are deployed to ensure reliable connectivity.