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Server Migration Center:When I import the information of a Windows migration source by using the CLI,the command fails to be run

Last Updated:Apr 25, 2025

This topic describes the issue when you import the information of a Windows migration source by using the CLI, the command fails to be run. This topic also describes the causes of and solutions to this issue.

Problem description

When you import the information of a Windows migration source by using the CLI, the command fails to be run.

Cause

This issue may occur due to the following causes:

  • The source server cannot access OSS.

  • Issues in SSL certificates, TLS versions, proxy settings, and firewalls can all potentially prevent the establishment of a secure SSL/TLS connection.

Solution

You can select the appropriate solution based on the error message:

  • Error message: Unable to connect to the remote server

    Check the network environment of the source server, including firewall and proxy settings, to ensure that the source server can properly access the OSS URL in the command.

  • Error message: The request is aborted: Fails to create SSL/TLS secure channel

    Replace https in the command with http, and then execute the CLI again.