This topic describes the cause of the "SyncData.NotReport" error message that appears when you use Server Migration Center (SMC) to migrate a server or an operating system. This topic also describes how to resolve the error.
Problem description
During the migration of a server or an operating system in SMC, the "SyncData.NotReport" error message is reported.
Cause
The SMC client on the source server is not running or has exited due to an exception. Therefore, the SMC client cannot report the migration progress in real time.
Solution
Remotely log on to the source server and go to the directory in which the SMC client is installed.
If the information about the migration source is automatically imported by using the SMC console or the Elastic Compute Service (ECS) console, the SMC client is installed in the following directory by default:
Linux:
/smc/go2aliyun_client*/.Windows:
C:\smc\go2aliyun_client*\.
If the information about the migration source is manually imported by using the SMC client, the SMC client is installed in a directory that you specified.
Run the SMC client.
Linux: Run the
./go2aliyun_clientcommand.Windows: Double click the
go2aliyun_gui.exefile or run thego2aliyun_client.exefile by using Command Prompt.
View the status of the SMC client.
If no error is reported, the migration source returns to the normal state and the migration job resumes.
If an error is reported, troubleshoot the error and try again.