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    Server Migration Center:Error: SyncData.NotReport - Migration source has not reported progress

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    Server Migration Center:Error: SyncData.NotReport - Migration source has not reported progress

    Last Updated:Dec 24, 2025

    This topic describes the cause and solution for the "SyncData.NotReport The migration source has not reported progress for a long time" error. This error can occur during a server or operating system migration using Server Migration Center (SMC).

    Problem description

    When you use SMC to migrate a server or an operating system, the migration task fails and reports the error: "SyncData.NotReport The migration source has not reported progress for a long time".

    Cause

    The SMC client on the source server is not running or has stopped unexpectedly. As a result, the client cannot promptly report the migration progress.

    Solution

    1. Remotely log on to the source server and go to the SMC client installation directory.

      • If the migration source was imported automatically using the SMC console or the ECS console, the default installation directory is as follows:

        • Linux: /smc/go2aliyun_client*/

        • Windows: C:\smc\go2aliyun_client*\

      • If you imported the migration source by manually downloading the client, the installation directory is the one you specified during the installation.

    2. Run the SMC client program.

      • Linux: Run the ./go2aliyun_client command.

      • Windows: In Command Prompt, run go2aliyun_client.exe.

    3. View the SMC client status.

      • If the client runs without errors, the migration source status returns to normal, and the migration task resumes.

      • If an error is reported, troubleshoot the issue and run the client again.