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Simple Log Service:Rotating and substitute shifts

Last Updated:Jan 02, 2025

Simple Log Service allows you to configure rotating shifts and substitute shifts.

Configure an all-day rotating shift

If you do not set a specific time range for a rotating shift, the rotating shift is valid all day by default. For example, you can set a rotating shift for Operation Staff A, Operation Staff B, Operation Staff C, and Operation Staff D. The four staff are on a rotating shift that switches turns on the first business day every week. For more information, see Create an on-duty group.

  • Configurations

    Set the required parameters:

    • Limit: The valid time range for the rotating shift. Set the value to None.

    • Object: The on-duty team. Set the value to testA, testB, testC, and testD, corresponding to Operation Staff A, Operation Staff B, Operation Staff C, and Operation Staff D respectively.

    • Shift Type: The shift type. Set the value to Shift: Weekly Shift.

    • Shift At: The time when the rotating shift switches. Set the value to First Business Day 00:00.

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  • Shift plan

    Operation Staff A, Operation Staff B, Operation Staff C, and Operation Staff D are on a rotating shift that switches turns on the first business day every week.

    Shift plan

Configure a rotating shift based on hours

For example, you can set a rotating shift for Operation Staff A, Operation Staff B, and Operation Staff C. The three staff are on a rotating shift that switches turns every 8 hours. For more information, see Create an on-duty group.

  • Configurations

    Set the required parameters:

    • Limit: The valid time for the rotating shift. Set the value to None.

    • Object: The on-duty staff. Set the value to testA, testB, and testC, corresponding to Operation Staff A, Operation Staff B, and Operation Staff C respectively.

    • Shift Type: The shift type. Set the value to Shift: Hourly Shift.

    • Shift At: The time when the rotating shift switches turns. Set the value to Every 8 Hours 00 Minutes.

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  • Shift plan

    Operation Staff A, Operation Staff B, and Operation Staff C are on a rotating shift that switches turns every 8 hours.

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Configure a rotating shift in different time ranges

For example, you can set a rotating shift for Operation Staff A and Operation Staff B. Operation Staff A and Operation Staff B are on a rotating shift that switches turns every day. For more information, see Create an on-duty group.

  • Configurations

    Set the required parameters:

    • Limit: The valid time for the rotating shift. Set the value to Business Days and Business Hours.

    • Object: The on-duty staff. Set the value to testA and testB, corresponding to Operation Staff A and Operation Staff B respectively.

    • Shift Type: The shift type. Set the value to Shift: Daily Shift.

    • Shift At: The time when the rotating shift switches. Set the value to Every 1 Days Start of Business Day.

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  • Shift plan

    Operation Staff A and Operation Staff B are on a rotating shift that switches turns every day.

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Configure an all-day substitute shift

When an on-duty staff is on leave, you can configure a substitute shift. For example, Operation Staff A and Operation Staff B are on a weekly rotating shift in July 2024. However, Operation Staff B is on leave from July 22 to July 28, 2024. In this case, you can configure a substitute shift in which Operation Staff C can replace Operation Staff B during this time range. For more information, see Create an on-duty group.

  • Configurations

    Set the required parameters:

    • Object: The on-duty staff. Set the value to testB, corresponding to Operation Staff B.

    • Substitute: The substitute. Set the value to testC, corresponding to Operation Staff C.

    • Limit: The valid time range for the substitute shift. Set the value to None.

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  • Shift plan

    Operation Staff C is on duty from July 22 to July 28, 2024.

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Configure a substitute shift in different time ranges

For example, Operation Staff A and Operation Staff B are on a weekly rotating shift for July 2024. However, Operation Staff A is unavailable from 00:00 to 12:00 every Monday. In this case, you can configure a substitute shift in which Operation Staff C can replace Operation Staff A during this time range. For more information, see Create an on-duty group.

  • Configurations

    Set the required parameters:

    • Object: The on-duty staff. Set the value to testA, corresponding to Operation Staff A.

    • Substitute: The substitute. Set the value to testC, corresponding to Operation Staff C.

    • Limit: The valid time range for the substitute shift. Set the value to Every Week and Monday 00:00 - Monday 12:00.

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  • Shift plan

    Operation Staff C is on duty from 00:00 to 12:00 on July 1, July 15, and July 29, 2024.

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Multiple substitutes

If you configure multiple substitute shifts, the most recent substitute shift is valid. For example, Operation Staff A and Operation Staff B are on a weekly rotating shift for July 2024. However, Operation Staff A is on leave from July 29 to July 31, 2024. In this case, you can configure a substitute shift in which Operation Staff C can replace Operation Staff A during this time range. Then, you can set Operation Staff D as the substitute for Operation Staff C if Operation Staff C is on leave on July 31, 2024.

In the final shift plan, Operation Staff C is on duty from July 29 to July 30, 2024. Operation Staff D is on duty on July 31, 2024.

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