All Products
Search
Document Center

Server Load Balancer:GWLB billing

Last Updated:Jun 22, 2026

Learn about billing methods, billable items, and pricing for Gateway Load Balancer (GWLB).

Billing method

GWLB supports pay-as-you-go billing. You are charged based on the actual usage of each billable item.

Billable items

The billable items of GWLB are shown in the following diagram:

image
Important

GWLB must work with GWLB endpoints. GWLB endpoints are separately priced and billed by the PrivateLink service. For more information, see Billing overview.

Billing cycle

Instance fees and LCU fees of GWLB instances are calculated on an hourly basis. Bills are typically generated within 1 hour after a billing cycle ends.

Pricing

For the pricing of each GWLB billable item, see GWLB billing rules. Prices shown on the Bill Details page in the Expenses and Costs console take precedence.

Use the GWLB LCU Calculator to estimate how many LCUs your service consumes.

Learn more

Overdue payments

Payment status

Suspension policy

Solution

Near due

The system checks whether your account balance can cover the next three billing cycles based on the average payable amount over the last 7 hours. If your balance is insufficient, the system notifies you by text message or email.

Warning

You are notified when your service is about to be suspended due to an overdue payment. To ensure service continuity, renew your service as soon as possible.

After you top up the account balance, your service is resumed.

Overdue

If your Alibaba Cloud account has an overdue payment, all pay-as-you-go instances in your account are affected.

  • After a payment becomes overdue, the instances remain running for 15 days.

  • The instances are stopped 15 days after a payment becomes overdue. You are no longer charged for the instances.

  • If you have an overdue payment, you cannot release your instances.

  • After your GWLB instance is stopped, if you top up your account and complete the overdue payment within 15 days, the GWLB service is automatically enabled and you can continue to use the GWLB instance.

Fifteen days after an GWLB instance is stopped due to an overdue payment, the GWLB instance is released. The configurations and data of the instance are deleted and cannot be restored.

You cannot restore the instances.

View amount due

  1. Log on to the Expenses and Costs console.

  2. On the Account Overview page, view overdue payments.

View resource usage

  1. Log on to the Expenses and Costs console.

  2. In the left-side navigation pane, choose Billing > Bill Details.

  3. On the Bill Details page, click View Usage Details. Set Commodity Name to Gateway Load Balancer and the lower Billable Item (required) to GWLB, specify the upper Billable Item (optional), a Time Period, and a Time Unit, then click Export CSV.

  4. Open the CSV file and view the instance usage details by start time, end time, or instance ID.

Query billing and spending details

  1. Log on to the Expenses and Costs console and go to the Bill Details page.

  2. On the Bill Details page, click the Consumption by Bill, Billing Details, or Usage Records tab to view the required information. For more information, see Consumption by bill, Billing details, and Usage records.