You can use the Simple Application Server console or Remote Desktop Connection (RDC) on your on-premises Windows device to connect to a Windows simple application server. This topic describes how to connect to a Windows server.
Prerequisites
The Windows server to which you want to connect is in the Running state.
A Virtual Network Console (VNC) connection password and a logon password are set for the server. By default, simple application servers do not have connection passwords or logon passwords set. For more information, see the following topics:
Procedure
You can connect to a simple application server by using Workbench or VNC in the Simple Application Server console. You can also connect to a Windows server by using RDC on an on-premises Windows device. You can choose a connection method based on your requirements.
For information about the differences between Workbench connection and VNC connection, see Comparison of connection methods.
Use Workbench to connect to the server in the Simple Application Server console
You can use this method when you connect to the server by using the administrator account.
Log on to the Simple Application Server console.
In the left-side navigation pane, click Servers.
On the Servers page, move the pointer over the
icon in the server card and click Workbench Connection. NoteYou can also choose Connect > Workbench Connection on the Overview page or the Connect page.
In the Connect dialog box, enter the account and password of the Windows server. The default account is
Administrator.Click OK.
Use VNC to connect to the server in the Simple Application Server console
You can use this method when the server to which you want to connect is running but the operating system of the server is not booted.
Log on to the Simple Application Server console.
In the left-side navigation pane, click Servers.
On the Servers page, move the pointer over the
icon in the server card and click VNC Connection. NoteYou can also choose Connect > VNC Connection on the Overview page or the Connect page.
In the Enter Connection Password dialog box, enter the connection password of the server and click Connect.
(Optional) Select CTRL+ALT+DELETE from the Send remote command drop-down list.
NoteIf the desktop of the Windows server is not locked, skip this step.
On the Windows administrator logon page, enter the logon password of the server and press the Enter key.
Use Microsoft Terminal Services Client (MSTSC) to connect to a Windows server
Start RDC on your on-premises Windows device.
On the Windows desktop, press
Win+R, entermstsc, and then click OK.In the Remote Desktop Connection dialog box, click Show Options and configure the information about the Windows simple application server.
You must specify the following parameters and can specify other parameters based on your business requirements:
Computer: Enter the public IP address of the Windows server.
User name: Enter the default username
Administratorof the Windows server.
Click Connect. Then, enter the password that corresponds to the default username and click OK.
If you forget the password, reset the password and try again. For more information, see Set or reset the password of a server.
If an authentication error occurs when you attempt to connect to the Windows server, you must manually troubleshoot and resolve the error. For more information, see How to handle an authentication error when connecting to a Windows instance remotely.
When you connect to the server for the first time, you may receive a certificate error prompt. Select Don't ask me again for connections to this computer and click Yes.
After you connect to the Windows server, the Windows remote desktop appears, as shown in the following figure.
FAQ
For information about how to troubleshoot an issue such as a timeout or failure that occurs when you connect to the server, see FAQ. If the issue persists, you can submit a ticket to obtain technical supports.