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    Quick Audience:Material management

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    Quick Audience:Material management

    Last Updated:Jun 03, 2026

    The material library is a central repository for images, videos, audios, and Lottie files used in marketing tasks. Upload materials in advance or during task creation, then reuse them across campaigns without re-uploading.

    Important

    Materials are retained for 365 days and automatically deleted after that. Keep a local copy of any material you need beyond that period.

    Upload materials

    Supported file types and size limits:

    • Image: BMP, GIF, JPG, JPEG, or PNG. Maximum 10 MB. Files between 2 MB and 10 MB are automatically compressed after upload.

    • Lottie: JSON format. Maximum 10 MB.

    • Video: MP4 format. Maximum 10 MB.

    • Audio: MP3 format. Maximum 2 MB and 60 seconds.

    To upload a material:

    1. In the left-side navigation pane, choose Workspace > User Marketing > Marketing Management > Material Management. On the Material Management page, click Upload Material in the upper-right corner. image

    2. Add a local file in the dialog box. 1

    3. Optional: To share the material across the workspace, select Enable Sharing.

    4. Click Upload. The files are added to the material library.

    Manage materials

    The Material Management page lists all uploaded materials with each material's name, size, format, and tags.

    Note

    • Filter by type: select Image, Video, Audio, or Lottie to show only materials of that type.

    • Filter by ownership: select My Materials to manage your own materials, or Shared Materials to access materials shared by others.

    • Filter by tag: use the drop-down in the upper-right corner to show only materials in a specific tag group.

    1

    From this page, you can rename, tag, download, share, and delete materials.

    Rename a material

    Click the 编辑 icon below the material, enter the new name in the text box, and click the 3 icon to save.

    2

    Tag materials

    • Single material:

      1. Click Tag below the material. The Tag dialog box opens. 4

      2. Select the tags to apply. You can apply up to 10 tags per material.

      3. Click OK.

    • Batch tagging:

      1. Click Batch Edit in the upper-left corner. 3

      2. Select the materials to tag. Use Select All at the bottom of the page to select all materials.

      3. Click Tag and follow the same steps as for a single material.

    Manage tags

    In the Tag dialog box, you can create and delete tags:

    • Create a tag: Click Create Tag, enter a tag name, and click OK. You can create up to 50 tags. 5

    • Delete a tag: Click the 6 icon next to the tag. Deleting a tag removes it from all materials but does not delete the materials themselves.

    Download materials

    Only batch download is supported:

    1. Click Batch Edit in the upper-left corner. 4

    2. Select the materials to download. Use Select All at the bottom of the page to select all materials.

    3. Click Download. The selected materials are downloaded to your computer.

    Share or unshare materials

    • Single material:

      1. Click Share or Unshare below the material.

    • Batch share or unshare:

      1. Click Batch Edit in the upper-left corner. 5

      2. Select the materials. Use Select All at the bottom of the page to select all materials.

      3. Click Sharing Settings.

      4. In the dialog box, select Shared or Unshared and click OK. 33

    Delete materials

    • Single material:

      1. Click Delete below the material.

    • Batch delete:

      1. Click Batch Edit in the upper-left corner. 6

      2. Select the materials to delete. Use Select All at the bottom of the page to select all materials.

      3. Click Delete. This action cannot be undone.