What is the impact of overdue payments, and how do I handle them? - Managed Service for Prometheus

This topic describes how overdue payments affect your pay-as-you-go Managed Service for Prometheus instances.

Criterion

A bill is marked overdue if a payment attempt fails due to insufficient account balance and the payment is not manually settled by the end of the billing day.

Notification

If your bill becomes overdue, Managed Service for Prometheus notifies you by email, text message, or internal message on the same day. After you receive the notification, add funds to your Alibaba Cloud account to settle your overdue payments as soon as possible.

Impacts

Within 7 days following the overdue status: Managed Service for Prometheus continues to collect metric data from your instances. Renewing your account within this period preserves all instances and data.
After 7 days: Managed Service for Prometheus stops collecting metric data from your instances. When no data is received within the data retention period, your instances and data are released.
Important
Released resources and data cannot be recovered.