Alibaba Cloud will update the service level agreement (SLA) of PolarDB on September 20, 2024 (UTC+8). For the current SLA, see PolarDB Service Level Agreement.
Effective time
00:00:00 on September 20, 2024 (UTC+8).
Affected users
All PolarDB users.
Changes and affected services
Changes
The service availability commitment of PolarDB-X 2.0 is updated. The single AZ service availability is updated from 99.97% to 99.99%. The multi AZ service availability is updated from 99.99% to 99.995%.
PolarDB-X 1.0
PolarDB-X 2.0
Single AZ
99.90%
99.99%
Multi AZ
99.95%
99.995%
PolarDB-X uses the same SLA as PolarDB. The following SLAs for PolarDB-X are no longer effective:
Affected services
The maximum service availability for PolarDB-X 2.0 is updated from "99.99%" to "99.995%".
The independent SLAs for PolarDB-X 2.0 are no longer effective.