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Platform For AI:SLA disclaimer for specific PAI resource specifications

Last Updated:Dec 01, 2025

Platform for AI (PAI) does not provide a Service Level Agreement (SLA) for the following resource specifications. If your purchased resources become unavailable, Alibaba Cloud will only refund the fees incurred during the downtime in the form of coupons.

Note

This disclaimer does not apply to Lingjun AI Computing Service resource specifications.

Resource specifications not covered by the SLA

  • ecs.ebmgn9t*

  • ecs.ebmgn8t*

  • ecs.ebmgn8te*

  • ecs.gn8te*

  • ecs.ebmgn7t*

  • ecs.gn7t*

  • ecs.ebmgn6t*

  • ecs.gn6t*

  • ml.gn9t*

  • ml.gn8te*

References