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Managed Security Service:DisposeServiceWorkOrder

Last Updated:Sep 09, 2026

Processes a service ticket.

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RAM authorization

No authorization for this operation. If you encounter issues with this operation, contact technical support.

Request parameters

Parameter

Type

Required

Description

Example

Id

integer

Yes

The ticket ID.

23172

WorkOrderName

string

Yes

The ticket name.

安全产品配置问题与超量提醒

WorkOrderStatus

string

No

The ticket status.

Valid values:

  • UNPROCESSED :

    Pending.

  • PROCESSING :

    Processing.

  • BACK :

    Returned.

  • PROCESSED :

    Processed.

  • INVALID :

    False positive.

  • IGNORED :

    Ignored.

PROCESSED

Operator

string

Yes

The operator.

396120

OperateType

string

Yes

The operation type.

Valid values:

  • SECURITY_CONSULTATION_ANSWERS :

    Security consultation - answer.

  • CREATE :

    Create.

  • FIELD_CHANGE :

    Field change.

  • UPGRADE :

    Upgrade.

  • PROCESSED :

    Processed.

  • BACK :

    Return.

  • FORWARD :

    Forward.

  • DELAY :

    Delay.

  • START_PROCESSING :

    Start processing.

PROCESSED

OperateRemark

string

Yes

The operation remarks.

处理完成

ForwardOwnerId

string

No

The forward recipient.

405639

UpgradeOwnerId

string

No

The upgrade recipient.

336333

IsAttachment

string

No

Specifies whether an attachment is required.

Valid values:

  • Y :

    yes.

  • N :

    no.

Y

IsWorkOrderNotify

string

No

The ticket notification.

Valid values:

  • Y :

    yes.

  • N :

    no.

Y

AttachmentName

string

No

The attachment name.

bbaa133c-0ac2-489f-9fc8-39f91c2e770c_20230301-20240403-服务工单列表.xlsx

StartTime

integer

No

The start time.

2024-04-02 00:00:00

EndTime

integer

No

The end time.

2024-04-14 00:00:00

NotifyId

integer

No

The notification ID.

10

WorkOrderDetail

string

No

The ticket details.

{"questionDetail":"测试工单","answerDetail":""}

Response elements

Element

Type

Description

Example

object

The response.

RequestId

string

The request ID.

ED520610-6231-5D80-BADD-A8CDC7BBC809

Code

string

The response code.

200

Message

string

The message returned for the result.

successful

HttpStatusCode

integer

The HTTP status code.

200

Success

boolean

Indicates whether the call was successful.

  • true: The call was successful.

  • false: The call failed.

true

Examples

Success response

JSON format

{
  "RequestId": "ED520610-6231-5D80-BADD-A8CDC7BBC809",
  "Code": "200",
  "Message": "successful",
  "HttpStatusCode": 200,
  "Success": true
}

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.