Mobile Platform as a Service:Analysis data of a version are not available

Problem description

The statistics of a specific version are not available on the mPaaS Mobile Analysis Service (MAS) console. For example, a customer has released a client version 5.12.1, but failed to query the statistical information of this version on the console.

Troubleshooting means

1. A possible cause is that the client reports an incorrect version number. In this example, the version number actually reported is found as 5.11.1 in the captured HTTP packets.

   

2. Through further inspection, you can find the Production Version field in the iOS project is not updated.

   

3. After you determine the cause is an incorrect version number, check the following field in the client project:

   • iOS project: Check whether the Production Version field in info.plist is updated.

   • Android project: Check whether the versionName field in build.gradle is updated.