This topic describes how to install Logtail on a Windows server.


  • At least one Windows server is available.
  • The type of the network that is required to collect logs is determined. You can determine the network type based on the type of the server on which you want to install Logtail and the region where the server resides. For more information, see Select a network type.

Supported operating systems

The following Windows operating systems are supported:
  • If your server uses Windows Server 2008 or Windows 7, make sure that the operating systems run on x86 or x86_64.
  • If your server uses a different Windows operating system, make sure that the operating system runs on x86_64.
  • Microsoft Windows Server 2008
  • Microsoft Windows Server 2012
  • Microsoft Windows Server 2016
  • Microsoft Windows Server 2019
  • Microsoft Windows 7
  • Microsoft Windows 10
  • Microsoft Windows Server Version 1909
  • Microsoft Windows Server Version 2004

Install Logtail

Important Log Service cannot obtain the owner information about Elastic Compute Service (ECS) instances that belong to a different Alibaba Cloud account. In addition, Log Service cannot obtain the owner information about servers in data centers or servers from third-party cloud service providers. You must manually configure user identifiers for the servers after Logtail is installed. For more information, see Configure a user identifier.
  1. Log on to your server.
  2. Download the installation package.
  3. Decompress the package to the current directory.
  4. Select an installation command based on the network type and the region where your Log Service project resides, and run the installation command.

    Run Windows PowerShell or Command Prompt as an administrator. Go to the logtail_installer directory and run the installation command. The directory contains the files that are extracted from the installation package.

    RegionAlibaba Cloud internal network (classic network or VPC)InternetGlobal acceleration
    China (Qingdao).\logtail_installer.exe install cn-qingdao.\logtail_installer.exe install cn-qingdao-internet.\logtail_installer.exe install cn-qingdao-acceleration
    China (Beijing).\logtail_installer.exe install cn-beijing.\logtail_installer.exe install cn-beijing-internet.\logtail_installer.exe install cn-beijing-acceleration
    China (Zhangjiakou).\logtail_installer.exe install cn-zhangjiakou.\logtail_installer.exe install cn-zhangjiakou-internet.\logtail_installer.exe install cn-zhangjiakou-acceleration
    China (Hohhot).\logtail_installer.exe install cn-huhehaote.\logtail_installer.exe install cn-huhehaote-internet.\logtail_installer.exe install cn-huhehaote-acceleration
    China (Ulanqab).\logtail_installer.exe install cn-wulanchabu.\logtail_installer.exe install cn-wulanchabu-internet.\logtail_installer.exe install cn-wulanchabu-acceleration
    China (Hangzhou).\logtail_installer.exe install cn-hangzhou.\logtail_installer.exe install cn-hangzhou-internet.\logtail_installer.exe install cn-hangzhou-acceleration
    China (Shanghai).\logtail_installer.exe install cn-shanghai.\logtail_installer.exe install cn-shanghai-internet.\logtail_installer.exe install cn-shanghai-acceleration
    China (Shenzhen).\logtail_installer.exe install cn-shenzhen.\logtail_installer.exe install cn-shenzhen-internet.\logtail_installer.exe install cn-shenzhen-acceleration
    China (Heyuan).\logtail_installer.exe install cn-heyuan.\logtail_installer.exe install cn-heyuan-internet.\logtail_installer.exe install cn-heyuan-acceleration
    China (Guangzhou).\logtail_installer.exe install cn-guangzhou.\logtail_installer.exe install cn-guangzhou-internet.\logtail_installer.exe install cn-guangzhou-acceleration
    China (Chengdu).\logtail_installer.exe install cn-chengdu.\logtail_installer.exe install cn-chengdu-internet.\logtail_installer.exe install cn-chengdu-acceleration
    China (Hong Kong).\logtail_installer.exe install cn-hongkong.\logtail_installer.exe install cn-hongkong-internet.\logtail_installer.exe install cn-hongkong-acceleration
    US (Silicon Valley).\logtail_installer.exe install us-west-1.\logtail_installer.exe install us-west-1-internet.\logtail_installer.exe install us-west-1-acceleration
    US (Virginia).\logtail_installer.exe install us-east-1.\logtail_installer.exe install us-east-1-internet.\logtail_installer.exe install us-east-1-acceleration
    Singapore.\logtail_installer.exe install ap-southeast-1.\logtail_installer.exe install ap-southeast-1-internet.\logtail_installer.exe install ap-southeast-1-acceleration
    Australia (Sydney).\logtail_installer.exe install ap-southeast-2.\logtail_installer.exe install ap-southeast-2-internet.\logtail_installer.exe install ap-southeast-2-acceleration
    Malaysia (Kuala Lumpur).\logtail_installer.exe install ap-southeast-3.\logtail_installer.exe install ap-southeast-3-internet.\logtail_installer.exe install ap-southeast-3-acceleration
    Indonesia (Jakarta).\logtail_installer.exe install ap-southeast-5.\logtail_installer.exe install ap-southeast-5-internet.\logtail_installer.exe install ap-southeast-5-acceleration
    Philippines (Manila).\logtail_installer.exe install ap-southeast-6.\logtail_installer.exe install ap-southeast-6-internet.\logtail_installer.exe install ap-southeast-6-acceleration
    Thailand (Bangkok).\logtail_installer.exe install ap-southeast-7.\logtail_installer.exe install ap-southeast-7-internet.\logtail_installer.exe install ap-southeast-7-acceleration
    India (Mumbai).\logtail_installer.exe install ap-south-1.\logtail_installer.exe install ap-south-1-internet.\logtail_installer.exe install ap-south-1-acceleration
    Japan (Tokyo).\logtail_installer.exe install ap-northeast-1.\logtail_installer.exe install ap-northeast-1-internet.\logtail_installer.exe install ap-northeast-1-acceleration
    South Korea (Seoul).\logtail_installer.exe install ap-northeast-2.\logtail_installer.exe install ap-northeast-2-internet.\logtail_installer.exe install ap-northeast-2-acceleration
    Germany (Frankfurt).\logtail_installer.exe install eu-central-1.\logtail_installer.exe install eu-central-1-internet.\logtail_installer.exe install eu-central-1-acceleration
    UAE (Dubai).\logtail_installer.exe install me-east-1.\logtail_installer.exe install me-east-1-internet.\logtail_installer.exe install me-east-1-acceleration
    UK (London).\logtail_installer.exe install eu-west-1.\logtail_installer.exe install eu-west-1-internet.\logtail_installer.exe install eu-west-1-acceleration
    Russia (Moscow).\logtail_installer.exe install rus-west-1.\logtail_installer.exe install rus-west-1-internet.\logtail_installer.exe install rus-west-1-acceleration

Installation path

After you run the installation command, Logtail is automatically installed. The installation path varies based on the operating system. You cannot change the installation path.
  • 32-bit Windows: C:\Program Files\Alibaba\Logtail
  • 64-bit Windows: C:\Program Files (x86)\Alibaba\Logtail
Note You can run 32-bit and 64-bit applications in a 64-bit Windows operating system. To ensure compatibility, the operating system stores 32-bit applications in a separate x86 directory.

Logtail for Windows is a 32-bit application and is installed in the Program Files (x86) directory in a 64-bit Windows operating system. If Logtail for 64-bit Windows is available, Logtail is automatically installed in the Program Files directory.

View the version of Logtail

Go to the installation directory and open the app_info.json file. The value of the logtail_version field in the file is the Logtail version.

In the following example, the Logtail version is V1.0.0.0.
    "logtail_version" : ""

Update Logtail

To update Logtail, you must download and decompress the most recent installation package. Then, you can install Logtail as prompted to complete the update. For more information, see Install Logtail.
Important During update, Logtail is automatically uninstalled and then reinstalled. The original files in the installation directory are deleted. Before you update Logtail, we recommend that you back up the files.

Start and stop Logtail

  1. Log on to your server.
  2. Choose Start Menu > Control Panel > Administrative Tools > Services.
  3. In the Services dialog box, select the service that you want to manage.
    • For Logtail V0.x.x.x, select LogtailWorker.
    • For Logtail V1.0.0.0 or later, select LogtailDaemon.
  4. Right-click the service and select Start, Stop, or Restart.

Uninstall Logtail

Run Windows PowerShell or Command Prompt as an administrator. Go to the logtail_installer directory and run the following command to uninstall Logtail. The directory contains the files that are extracted from the installation package.
.\logtail_installer.exe uninstall

After Logtail is uninstalled, the Logtail installation directory is deleted. However, some configuration files are retained in the C:\LogtailData directory. You can manually delete the files based on your business requirements. The following configuration files are retained:

  • checkpoint: contains information about the checkpoints that are generated by Logtail plug-ins. This file is generated only if the Logtail plug-ins are used.
  • user_config.d: contains local collection configurations.

    JSON files in the directories are considered collection configurations. For example, /usr/local/ilogtail/user_log_config.json is considered a collection configuration.

  • logtail_check_point: contains information about the checkpoints that are generated by Logtail.
  • users: contains the user identifier files that are configured.