Refund conditions and request procedures for Qoder CN subscriptions and resource packages.
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This product is not eligible for 5-day unconditional refunds. All purchases are final and non-refundable, except where required by law or in case of company error.
|
Type |
Refund conditions |
Actions |
|
Subscription |
Available if requested within 24 hours of purchase and no Credits have been used. |
Send your Qoder account information and the relevant bill to qoder@service.aliyun.com. Processing typically takes 5 to 10 business days. |
|
Resource package |
Non-refundable |
/ |
Please confirm your requirements before making a purchase.