[Upgrade] KMS 3.0 instance upgrades for v2.3.0 and earlier

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Dear Alibaba Cloud user,

To enhance service quality, product experience, and stability, Alibaba Cloud will automatically upgrade Key Management Service (KMS) 3.0 instances running image version 2.3.0 or earlier, starting July 21, 2025. We apologize for any inconvenience this may cause.

Upgrade scope

This automatic upgrade applies only to KMS 3.0 instances running image version 2.3.0 or earlier. If your KMS 3.0 instance is running a version later than 2.3.0, you must upgrade it manually. For instructions, see Upgrade the image version of a KMS instance.

New features and enhancements

For more information, see the Release Notes.

Upgrade impact

The upgrade process takes approximately 30 minutes. During this time, you may experience a brief service interruption. Service will resume automatically after the upgrade.

Upgrade schedule and methods

Automatic system upgrade

From July 21 to July 31, 2025 (UTC+08:00), the system will automatically upgrade affected KMS 3.0 instances to the latest version. The specific upgrade date and time for each instance will be scheduled automatically.

Warning

If the automatic upgrade window overlaps with your peak business hours, we recommend customizing the upgrade for an off-peak period to avoid impacting your business.

Customize upgrade time and method

Before July 21, 2025, you can log in to the Key Management Service console to customize the upgrade schedule and method for your instance.

  • Software key management instances

    You can choose to upgrade immediately or schedule an automatic upgrade for a specific time. For more information, see Upgrade the image version of a KMS instance.

    1. Log on to the Key Management Service console. In the top navigation bar, select a region. In the left-side navigation pane, choose Resource > Instances.

    2. Find the target instance and in the Actions column, click Details.

    3. On the Instance tab, click Upgrade and select an upgrade method.

      • Automatic Upgrade: Set a time for the upgrade. The system will automatically upgrade the instance to the latest version at the specified time.

      • Manual Upgrade: Start the upgrade immediately.

  • Hardware key management instances

    You cannot customize the upgrade schedule or method for these instances. Please contact technical support for assistance.

FAQ: Check KMS 3.0 instance image version

  1. Log on to the Key Management Service console. In the top navigation bar, select a region. In the left-side navigation pane, choose Resource > Instances.

  2. Find the target instance and in the Actions column, click Details.

  3. On the Instance tab, find the Image Version field in the Basic Information section. This field shows the current version of your KMS 3.0 instance. To initiate an upgrade, click Upgrade Version on the right.