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Intelligent Media Services:API references

Last Updated:Nov 04, 2025

This topic describes the API operations related to Real-time Conversational AI.

getRtcAuthToken

Generates a token for a real-time communication (RTC) call.

Usage notes

  • Request protocol: HTTP or HTTPS

  • Request path: /api/v2/aiagent/getRtcAuthToken

  • Authorization required: Yes

  • Request method: POST

  • Content-Type: JSON

  • Required configurations: biz.live_mic.app_id and biz.live_mic.app_key

Request parameters

Name

Type

Required

Example

Description

user_id

String

Yes

userid****

The user ID.

channel_id

String

No

channelid****

The channel ID.

Note

If you do not specify this parameter, the server will generate a 32-character UUID (without hyphens).

Response parameters

Name

Type

Example

Description

code

Integer

200

The HTTP status code returned.

rtc_auth_token

String

eyJnc2xiIjp****

The RTC token.

channel_id

String

channelid****

The channel ID used.

timestamp

Long

1700000000

The validity period. Unit: seconds. By default, the token is valid for 24 hours.

Examples

Sample request

{
    "user_id": "usertid****",
    "channel_id":"channelid****"
}

Sample success response

{
    "code": 200,
    "rtc_auth_token": "eyJnc2xiIjp****",
    "channel_id": "channelid****",
    "timestamp": 1700000000
}

generateMessageChatToken

Generates the token required for interactive messaging.

Usage notes

  • Request protocol: HTTP or HTTPS

  • Request path: /api/v2/aiagent/generateMessageChatToken

  • Authorization required: Yes

  • Request method: POST

  • Content-Type: JSON

  • Required configurations: biz.openapi.access.key and biz.openapi.access.secret

Request parameters

Name

Type

Required

Example

Description

ai_agent_id

String

Yes

19de81b3b3d94abda22****

The agent ID.

user_id

String

Yes

userid****

The user ID.

It can be up to 64 characters in length and can contain only letters, digits, and underscores (_).

role

String

No

admin

The role. A value of admin indicates that the user can call management-related API operations. By default, this parameter is left empty.

expire

Integer

No

3600

The timeout period. Unit: seconds. Default value: 3600.

region

String

Yes

cn-shanghai

The region where the agent resides. For more information, see Endpoints.

Response parameters

Name

Type

Example

Description

code

Integer

200

The HTTP status code returned.

message

String

success

The description.

request_id

String

7B117AF5-2A16-412C-B127-****

The request ID.

app_id

String

****

The application ID.

token

String

acet****

The generated token.

user_id

String

userid****

The user ID for joining the call.

nonce

String

AK-****

The nonce used to generate the token.

role

String

admin

The role used to generate the token.

timestamp

Long

1700000000

The expiration time. Unit: seconds. Expiration time = Current time + Validity period.

app_sign

String

H4sIAAAAAAAE****

The application signature.

Examples

Sample request

{
    "user_id": "userid****",
    "ai_agent_id":"19de81b3b3d94abda22******",
    "role":"admin",
    "expire":1800,
    "region":"cn-shanghai"
}

Sample success response

{
    "code": 200,
    "message": "success",
    "role": "admin",
    "user_id": "userid****",
    "app_id": "****",
    "nonce": "AK-****",
    "request_id": "7B117AF5-2A16-412C-B127-****",
    "token": "acet****",
    "timestamp": 1700000000,
    "app_sign": "H4sIAAAAAAAE****",
}

describeAIAgentInstance

Queries the details of an agent instance.

Usage notes

  • Request protocol: HTTP or HTTPS

  • Request path: /api/v2/aiagent/describeAIAgentInstance

  • Authorization required: Yes

  • Request method: POST

  • Content-Type: JSON

  • Required configurations: biz.openapi.access.key and biz.openapi.access.secret

Request parameters

Name

Type

Required

Example

Description

user_id

String

Yes

userid****

The user ID.

ai_agent_instance_id

String

Yes

39f8e0bc005e4f309379701645f4****

The ID of the agent instance.

region

String

Yes

cn-shanghai

The region where the agent resides. For more information, see Endpoints.

Response parameters

Name

Type

Example

Description

code

Integer

200

The HTTP status code returned.

message

String

success

The description.

request_id

String

7B117AF5-2A16-412C-B127-****

The request ID.

call_log_url

String

https://example.com/call_logs/12345

The call log URL.

runtime_config

String

{"VoiceChat":{"AgentUserId":"voice_agent_001","ChannelId":"voice_channel_001","AuthToken":"your_voice_chat_auth_token"}}

The agent's runtime configuration. For more information, see

AIAgentRuntimeConfig.

status

String

Finished

The agent's status.

Valid values:

  • Finished

  • Executing

template_config

String

{"VoiceChat": {"AppId": "your_voice_chat_app_id"}}

The template configuration for setting up an agent call. For more information, see AIAgentTemplateConfig.

user_data

String

{"Email":"johndoe@example.com","Preferences":{"Language":"en"}}

The custom user data.

agent_config

String

{"xxx":"xx"}

The agent's template configuration, which will be merged with the console configuration. If it is left empty, the default configuration from the console is used. For more information, see AIAgentConfig.

Examples

Sample request

{
    "user_id":"userid****",
    "ai_agent_instance_id": "39f8e0bc005e4f309379701645f4****",
    "region":"cn-shanghai"
}

Sample success response

{
    "code": 200,
    "message": "success",
    "request_id": "7B117AF5-2A16-412C-B127-****",
    "agent_config": "{\"VoiceChat\": {\"AppId\": \"your_voice_chat_app_id\"}}",
    "template_config": "{\"VoiceChat\": {\"AppId\": \"your_voice_chat_app_id\"}}",
    "call_log_url": "https://example.com/call_logs/12345",
    "user_data": "{\"user_id\": \"test\"}",
    "runtime_config": "{\"VoiceChat\":{\"AgentUserId\":\"voice_agent_001\",\"ChannelId\":\"voice_channel_001\",\"AuthToken\":\"your_voice_chat_auth_token\"}}",
    "status": "Finished"
}