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Identity as a Service:Sync to CloudSSO via SCIM

Last Updated:Mar 31, 2026

Use the System for Cross-domain Identity Management (SCIM) protocol to automatically synchronize user accounts and groups from Alibaba Cloud IDaaS (Identity as a Service) to CloudSSO. Once configured, any change to a user within the IDaaS synchronization scope is pushed to CloudSSO in real time without manual intervention.

Supported sync operations

IDaaS supports the following provisioning operations when connected to CloudSSO through SCIM:

OperationWhat happens in CloudSSO
Create usersWhen a user falls within the IDaaS synchronization scope, the account is created in CloudSSO.
Update user attributesWhen a user's attributes change in IDaaS, the changes are pushed to the corresponding CloudSSO account.
Push groupsGroups and their members within the IDaaS synchronization scope are synchronized to CloudSSO.
Full syncAll accounts within the synchronization scope are pushed to CloudSSO on demand using Push Now.

Prerequisites

Before you begin, make sure you have:

Step 1: Enable SCIM synchronization in CloudSSO

  1. Log on to the CloudSSO console using your Alibaba Cloud account.

  2. In the left navigation pane, click Settings.

  3. On the User Settings tab, turn on the switch under SCIM-based User Synchronization Configuration.

  4. Copy and save the SCIM Endpoint. You will enter this value in IDaaS in the next step.

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  1. Click Generate New SCIM Credential.

Warning

The SCIM credential is displayed only once. Copy and save it before leaving this page. You will need it to authenticate IDaaS when connecting to the SCIM endpoint.

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Step 2: Configure SCIM provisioning in IDaaS

Add the CloudSSO application

  1. Log on to the IDaaS console. In the left navigation pane, click EIAM. In the instance list, find the target instance and click Console in the Actions column.

  2. In the left navigation pane of the instance console, choose Application Management > Applications. Click Add Application to open the Marketplace.

  3. Select Alibaba Cloud - CloudSSO and click Add Application.

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  1. In the Add Application panel, enter an Application Name and click Add. You are redirected to the application details page.

Configure the provisioning scope

  1. On the application details page, click the Provisioning tab. Go to Configure Provisioning Scope > Configuration. Select the Organization and Group to synchronize, then click Save.

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  1. Turn on the Provision IDaaS Accounts to Application switch. In the confirmation dialog box, click Enable.

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Connect to the SCIM endpoint

  1. In the Basic Configurations section, enter the values you saved from Step 1:

    • SCIM Server URL: The SCIM Endpoint copied from the CloudSSO console.

    • Bearer Token Key Mode: The SCIM credential generated in the CloudSSO console.

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  1. Configure the remaining provisioning settings:

    • Operation: Subscribe to specific change events. When a user within the synchronization scope changes, IDaaS automatically pushes the change to CloudSSO in real time.

    • Full Scope: Defines the data scope for a Push Now operation. Specify at least one item before using Push Now.

    • Field Mapping: Displays the field mapping relationships for SCIM-based synchronization. Edit the mappings as needed.

  2. Click Save at the bottom of the page, then click Test Connectivity to verify the connection. If the test succeeds, the configuration is complete.

Step 3: Sync accounts to CloudSSO

Click Push Now to synchronize all accounts within the scope to CloudSSO. A success message is displayed after the push completes.

To review sync results, go to Log > Provisioning > Tasks.

Troubleshooting

The connectivity test fails

Check that the SCIM Server URL and Bearer Token Key Mode values match exactly what was generated in the CloudSSO console. The SCIM credential is displayed only once — if it was not saved, return to the CloudSSO console, generate a new credential, and update the Bearer Token Key Mode field in IDaaS.

Accounts are not appearing in CloudSSO after Push Now

Verify that the Organization and Group selected in the provisioning scope contain the expected users. Go to Log > Provisioning > Tasks to check for errors in the sync log.

Push Now is not available

At least one item must be configured under Full Scope before Push Now can be used.

What's next

After user accounts are synchronized to CloudSSO, assign them to accounts and permission sets in the CloudSSO console to grant access to Alibaba Cloud resources.