All Products
Search
Document Center

Identity as a Service:Feature-related questions

Last Updated:Oct 28, 2025

Does Alibaba Cloud IDaaS CIAM include SMS costs?

IDaaS CIAM SMS is primarily used during the testing phase and for operations such as password recovery. The SMS service will be disabled if you exceed the SMS limit. Custom SMS templates are not supported. To send text messages frequently, you can configure a custom SMS gateway.

How do I configure SMS and email gateways?

IDaaS has default SMS and email gateways configured. You can use the text message and email sending features without any additional operations.

To customize the SMS gateway and configure email templates, you can configure your own SMS and email gateways in Security Settings and customize the content of SMS and email templates.

Does Alibaba Cloud IDaaS CIAM support different languages?

IDaaS CIAM supports Simplified Chinese and English. If you need other languages, please contact us for support.

Which mainstream browsers does IDaaS support?

IDaaS supports all mainstream browsers, such as Chrome, Firefox, Sohu, and 360 Browser.

Does it support custom unique identifiers, such as phone numbers and email addresses?

IDaaS supports uniqueness validation for phone numbers and email addresses in user information. You can also flexibly add custom fields through the data dictionary feature and specify uniqueness validation.

Does it support flexible addition of custom fields to store user-related information?

IDaaS supports the data dictionary feature, which lets you flexibly add custom fields.