Dear Customer,
Thank you for your continued support of Alibaba Cloud Hybrid Cloud Storage services. Due to a change in our business strategy, Alibaba Cloud will discontinue sales of its Hybrid Cloud Storage services. The following products will be gradually phased out: Hybrid Cloud Storage Array (HCSA), Software Defined Storage, Hybrid Cloud Disaster Recovery Appliance, and Hybrid Cloud Networking Device.
The specific dates for the end of sales, end of scale-out support, and end of service are as follows:
Product | End of sales date | End of scale-out support date | End of service date |
Hybrid Cloud Storage services | 2026-02-01 | 2027-02-01 | 2028-02-01 |
We will continue to provide technical support and services to help you migrate to alternative solutions. If you have any questions or need assistance during the migration, please contact our customer service team. We are here to support you.
Thank you for your continued trust in and support for Alibaba Cloud. We remain committed to providing you with high-quality products and services.