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Managed Service for Grafana:Manage accounts

Last Updated:Mar 11, 2026

When multiple teams or stakeholders need access to your Grafana dashboards, you can authorize their Alibaba Cloud accounts directly from the console. Each authorized account is assigned to a Grafana organization with a specific role (Admin, Editor, or Viewer) that controls what they can do in the workspace.

Prerequisites

Before you begin, make sure that you have:

  • A Grafana workspace running the Pro Edition or Advanced Edition

  • The Alibaba Cloud account ID of each user you want to authorize

The Developer Edition does not support account management. Upgrade to the Pro or Advanced Edition to use this feature.

Authorize an Alibaba Cloud account

To grant another Alibaba Cloud account access to your Grafana workspace, assign it to a Grafana organization with a specific role.

  1. Log on to the Managed Service for Grafana console. In the left-side navigation pane, click Workspace Management.
  2. On the Workspace Management page, click the ID of the workspace you want to manage.
  3. In the left-side navigation pane, click Account Management.
  4. Click Authorize Alibaba Cloud Users.
  5. In the Authorize Alibaba Cloud Users dialog box, configure the following parameters, and then click Authorize.
    ParameterDescription
    User IDThe ID of the Alibaba Cloud account to authorize.
    DescriptionOptional remarks about the account. This information is displayed only in the Alibaba Cloud console.
    OrganizationThe Grafana organization to assign the account to. To manage organizations, go to Server Admin > Org in the Grafana console. For details, see Grafana organization management.
    PermissionsThe role to assign for all dashboards in the workspace.
    • Admin: Can manage the dashboards.
    • Editor: Can modify the dashboards.
    • Viewer: Can only view the dashboards.

    For more information, see Grafana organization roles.

    After authorization, the account appears in the list on the Account Management page.Authorized Users
  6. Return to the Workspace Management page, copy the URL of the workspace, and share it with the authorized user.

Log on to Grafana as an authorized user

After receiving the workspace URL from the workspace administrator:

  1. Log on to the Alibaba Cloud console with your authorized Alibaba Cloud account.
  2. Open the workspace URL in your browser.
  3. Click Sign in with Alibaba Cloud. You are now logged on to the Grafana workspace with the permissions assigned to your account.

Modify or revoke account permissions

On the Account Management page, you can reset the Admin password and manage permissions for authorized accounts.

Reset the Admin password

  1. In the upper-right corner of the Account Management page, click Reset Admin Password.

  2. In the dialog box, enter a new password and confirm the change.

Manage account permissions

In the Actions column of the target account:

ActionDescription
Add permissionsAssign the account to an additional Grafana organization and set its role in that organization.
Modify permissionsChange the role assigned to the account in a Grafana organization.
Delete PermissionsRemove the account from a specific Grafana organization.
Delete an accountRevoke all permissions and remove the account from the workspace entirely.

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