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Financial Intelligence Engine:ZOLOZ eKYC SaaS updates 2025-03-19

Last Updated:Apr 22, 2025

Feature Enhancements

  • In Real ID and ID Recognition, the enhancements in algorithm capabilities are as follows:

    • In March, we expect to add support for new document capabilities, covering Australian driver's licenses, Israeli driver's licenses, and more. For details, please refer to the following document (expected update in late March): Document types supported and OCR results returned

    • The OCR algorithm now supports the new format of Brazilian identity cards, enhancing algorithm capabilities.

    • Optimized the OCR algorithm for generic passport MRZ fields and fixed several issues.

    • Optimized the OCR recognition for Hong Kong business licenses and fixed issues related to the BR field.

    • Optimized the processing time for the passport visual inspection zone to enhance user experience.

    • Added support for classification algorithms for two formats of the Philippine digital ID, enhancing algorithm capabilities.

    • Added validation for the cropDocImage field in the Real ID initialization interface /api/v1/zoloz/realid/initialize.

    • Optimized the name splitting logic for Philippine driver's licenses.

    • Enhanced the anti-counterfeiting capabilities of the Philippine digital ID to improve its resistance to attacks.

    • Added field verification logic for MyKad documents to enhance anti-counterfeiting capabilities.

    • Added classification algorithm support for Nigerian ID cards to enhance classification capabilities.

    • Optimized the quality anti-counterfeiting algorithm to improve the recognition ability of card holders and high-fidelity counterfeit documents.

    • Added tampering detection algorithm support for the new version of the Philippine TIN.

  • In Real ID, Face Capture, Face Compare, Connect, and DemoAPP, updated the facial recognition algorithm model.

  • In Portal, a new IT role has been added to meet the client's specific business scenarios.

Upgrade Announcement

  • Upgrade Time: April 16, 2025, 1:00 AM - 3:00 AM (Beijing Time)

  • Upgrade Content: To ensure service stability and enhance security, ZOLOZ will upgrade relevant components of the infrastructure at the Hong Kong node.

  • Impact of Upgrade: During the upgrade, there may be intermittent service unavailability for up to 5 seconds. The primary symptoms include receiving 503 errors or timeouts when calling API interfaces.

  • Recommended Actions: We advise against scheduling any promotional activities or high-traffic events during the upgrade period. If you encounter similar issues, please wait for 1 minute before retrying.

  • Affected Scope: All customers using the Hong Kong node

  • Affected Products: All ZOLOZ API interfaces