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    Financial Intelligence Engine:ZOLOZ eKYC SaaS updates 2023-02-06

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    Financial Intelligence Engine:ZOLOZ eKYC SaaS updates 2023-02-06

    Last Updated:Dec 11, 2023

    This topic describes the ZOLOZ eKYC SaaS updates in January 2023.

    Date of Release:

    January 2023

    New Features:

    1. In the Face Capture initialize API, a new parameteruiCfghas been added for theh5ModeConfig. If the value 'isDesktop' is set, the interface will be configured to the PC client's display style.

    Feature Enhancements:

    1. ZOLOZ Portal -> "Blacklist Management"

    • Operator roles now have access to the blacklist feature, expanding on the size of the portal's authorized management.

    • Improved the portal's blacklist page navigation; a description feature has also been added.

    1. Portal -> "Case Search"

    • Improved case search performance. The search window limit is now set to 30 days and all search results will be displayed in order.

    Algorithm Performance

    Improvement:

    1. Optimized the OCR recognition model for the Philippines' health IDs - improved overall recognition accuracy by targeting birthday and name fields.

    2. Upgraded the quality check algorithm for Philippines' passports which reduces blurry passport images during ID verification.

    Bug Fixes:

    1. Fixed inaccurate closed-eye frames being captured during face re-verification due to the video cache not being cleared.

    2. Fixed ZOLOZ's iOS native SDK for auto-focusing on the iPhone 14/Pro/Pro Max. Client-side iOS applications using ZOLOZ's Real ID and ID verification will now need to integrate the newly updated iOS SDKVersion 1.2.10.230111134406

    • Due to the recent changes in auto-focusing technology for the latest iPhone models, users reported accuracy issues when scanning their IDs i.e. easily blurred/unsuccessful captures; which caused repeated failed authentications. This issue affected users across all ID types.

    Other Changes:

    1. Improved customer conversion rate by allowing the QR code recognition result to remain empty; QR parsing failure will not force customers to recapture.

    2. Added the option to disable risk controls so that high-risk detection is avoided. Please refer to Section "ZOLOZ SDK & API Usage"->"API Call Errors"->"HIGH_RISK" inZOLOZ eKYC SaaS FAQsfor detailed instructions.

    3. Added additional support for:

    • Cambodia national IDs: Double-sided document scanning, MRZ passport identification and tampering, anti-counterfeiting capability improvements

    • Vietnam IDs: 3rd Generation ID card support

    • New unknown document types: Basic Real ID quality face verification and matching through common doc-types

    Notes to Client:

    NA