Learn when each ZOLOZ product incurs charges based on initialization status and API responses.

ZOLOZ products are billed based on initialization status and API response results.

Billing rules

The following table lists the billing conditions for each ZOLOZ product.

Products	Initialization status (initialize API)	Billing Rules
ZOLOZ Real ID (Standard and Financial grades)	Initialization fails	No charge
ZOLOZ Real ID (Standard and Financial grades)	Initialization succeeds	Charged when the ekycResult parameter of the ZOLOZ checkresult API returns "Success", "Pending", or "Failure". Retrieve business results through the checkresult API.
ZOLOZ Face Capture	Initialization fails	No charge
ZOLOZ Face Capture	Initialization succeeds	Charged after successful image capture when the faceCaptureResult parameter of the ZOLOZ checkresult v1a API returns "Success" or "Failure". Retrieve business results through the checkresult v1a API.
ZOLOZ Face Compare	Not involved	Charged on successful face comparison, when the resultCode parameter of the ZOLOZ compare API returns "SUCCESS".
ZOLOZ ID Recognition(SDK Version)	Initialization fails	No charge
ZOLOZ ID Recognition(SDK Version)	Initialization succeeds	Charged after successful image capture when the recognitionResult parameter of the ZOLOZ checkresult API returns "Y" or "N". Retrieve business results through the checkresult API.
ZOLOZ ID Recognition(API Version)	Initialization fails	No charge
ZOLOZ ID Recognition(API Version)	Initialization succeeds	Charged when the response parameter `recognitionResult` from the ZOLOZ Recognize API returns "Y" or "N". Retrieve business results through the Recognize API.
ZOLOZ Connect	Initialization fails	No charge
ZOLOZ Connect	Initialization succeeds	Charged after successful image capture when the resultCode parameter of the ZOLOZ checkresult API returns "SUCCESS" or "NOT_SAME_PERSON". Retrieve business results through the checkresult API.
ZOLOZ NFC Reader	Initialization fails	No charge
ZOLOZ NFC Reader	Initialization succeeds	Charged after successful NFC read when the nfcResult parameter of the ZOLOZ checkresult API returns "Success". Retrieve business results through the checkresult API.
ZOLOZ Statement of Travel Records	Not involved	Charged when the resultStatus parameter of the ZOLOZ extract API returns "S" or "F".
ZOLOZ ID Network	Not involved	risk query API: Charged only when the call succeeds and `resultStatus` returns `S`. add API: Charged only when a new record is added with a synchronous risk query. Adding a record alone is not charged (effective August 11, 2025).
ZOLOZ CN Authority	Not involved	Charged when the resultCode parameter of the ZOLOZ verify API returns "SUCCESS" or "AUTHORITY_NOT_SAME_PERSON".

Billing for native SDK integration

After successful initialization, a charge occurs at step 2.n when the ZOLOZ SDK collects and uploads data. The following diagram illustrates the billing flow.

Notes:

ZOLOZ charges are based on the FLOW status, which reaches its final value at step 2.n.
Calling checkresult only reads the flow status and cannot change it. Billing occurs once the flow meets billing conditions, regardless of whether the checkresult API is called.
To avoid billing discrepancies, complete the full interaction flow per App SDK-mode integration/ Mobile web (H5)-mode integration. Verify charges based on the checkresult.

Note: The document is for reference only.