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Express Connect:Monitoring and alerting for physical connections

Last Updated:Nov 26, 2025

Express Connect integrates with CloudMonitor to monitor the status of physical connections in real time. Configure alert rules to send alert notifications. This helps you quickly identify and respond to Express Connect circuit faults to ensure service stability.

Prerequisites

View port connection status

View the real-time connection status of dedicated physical connections to promptly identify port anomalies.

  1. Log on to the Express Connect console.

  2. In the top navigation bar, select the destination region.

  3. On the Physical Connection page, view the Status of the target Express Connect circuit.

    Important

    You can check whether an Express Connect circuit is available only after the circuit is installed, the payment is complete, and the service is activated.

    • Available: The Express Connect circuit is running normally.

    • Unavailable: Incomplete payment for the Express Connect circuit or faulty circuit.

    • -: Unknown status of the Express Connect circuit. Refresh the page and try again.

Configure port alert rules

You can configure alert rules for physical connections. If an Express Connect circuit fails, the system sends alert notifications based on your configured rules. This helps you quickly get information about port anomalies and prevent business interruptions.

  1. Log on to the Express Connect console.

  2. In the top navigation bar, select the destination region.

  3. On the Physical Connection page, find the Express Connect circuit instance ID and click Set Alert Threshold in the Status column.

  4. In the left-side navigation pane, choose Alerts > Alert Rules.

  5. On the Alert Rules page, click Create Alert Rule.

  6. On the Create Alarm Rule page, set the alert rule parameters and click Confirm.

    The following table describes the parameters that are related to this topic. For more information about other parameters, see Create an alert rule.

    Parameter

    Description

    Product

    The Alibaba Cloud service that can be managed by CloudMonitor. In this example, select Express Connect - Physical Connections.

    Resource Range

    The range of resources to which the alert rule applies. Valid values:

    • All Resources: The alert rule applies to all resources of the cloud service.

    • Application Groups: The alert rule applies to all resources in the application group of the cloud service.

    • Instances: The alert rule applies to the specified resources of the cloud service.

    Rule Description

    The body of the alert rule. An alert is triggered when the monitoring data meets the alert conditions. To set the rule description, perform the following steps:

    1. Click Add Rule.

    2. In the Configure Rule Description panel, select a metric type, and set an alert level and a threshold. Then, click OK.

      • Simple Metric: Select a metric and set its threshold and alert level.

      • Combined Metrics: Select an alert level, and configure alert conditions for two or more metrics.

        Note

        If you configure a multi-metric alert rule, the target resource must have data for each metric. An alert is triggered only after the conditions for all metrics are met. For example, if a multi-metric alert rule includes the port packet loss and port bandwidth usage metrics, the alert is not triggered if the number of lost packets does not exceed the specified threshold.

      • Expression: Select an alert level, and configure an alert expression.

      • Dynamic Threshold: See Overview and Create a dynamic threshold-based alert rule.

        Note

        The dynamic threshold feature is available only through invitational preview. To use this feature, submit a ticket to apply for it.

    Note

    For more information about how to specify complex alert conditions, see Alert rule expressions.

Monitoring metrics

Note

Shared Express Connect circuit ports support only the Express Connect Circuit Status metric.

Metric

Description

MetricName

Statistics

PhysicalConnectionStatus

The connection status of the Express Connect circuit.

PhysicalConnectionStatus

Status

PhysicalConnectionErrorPkgCountTx

The number of outbound error packets from physical connections. Unit: count

PhysicalConnectionErrorPkgCountTx

Value

PhysicalConnectionRateInFromIDCtoVpc

The number of bits sent from the data center (IDC) to the VPC per second. Unit: bit/s

PhysicalConnectionRateInFromIDCtoVpc

Value

PhysicalConnectionRateInFromVpctoIDC

The number of bits sent from the VPC to the IDC per second. Unit: bit/s

PhysicalConnectionRateInFromVpctoIDC

Value

Inbound Port Bandwidth Usage

The percentage of bandwidth that is used to receive data on the port.

PhysicalConnectionInUtilizationRate

Value

Outbound Port Bandwidth Usage

The percentage of bandwidth that is used to send data from the port.

PhysicalConnectionOutUtilizationRate

Value

Outbound Packets Dropped on Port

The number of packets that fail to be sent from the port per second. Unit: pps

PhysicalConnectionRateLimitOutDropPps

Value

Port Inbound Optical Loss Status

The degree of attenuation of the optical signal that enters the port from an external light source during transmission. Unit: dBm

PhysicalConnectionLightLevelRx

RXPowerChannel1,RXPowerChannel2,RXPowerChannel3,RXPowerChannel4,RXPowerHighWarning,RXPowerLowWarning

Port Outbound Optical Loss Status

The degree of attenuation of the optical signal that is sent from the port during transmission. Unit: dBm

PhysicalConnectionLightLevelTx

TXPowerChannel1,TXPowerChannel2,TXPowerChannel3,TXPowerChannel4,TXPowerHighWarning,TXPowerLowWarning

View monitoring information

You can query the port status within a specified historical time range for data analytics.

  1. Log on to the CloudMonitor console.

  2. In the navigation pane on the left, choose Cloud Resource Monitoring > Cloud Service Monitoring and search for the Express Connect - Physical Connections metric.

  3. At the top of the Express Connect - Physical Connections page, select the region of the Express Connect circuit instance. Find the target Express Connect circuit instance ID and click Monitoring Charts in the Actions column.

    By default, the system displays monitoring data from the last hour. You can view monitoring data from the last 1 hour, 3 hours, 6 hours, 12 hours, 1 day, 3 days, 7 days, or 14 days. You can also specify a custom time range above the monitoring chart.

    • A status of 1 indicates that the port is Available and the Express Connect circuit is running as expected.

    • A status of 0 indicates that the port is Unavailable. This status may occur when payment is incomplete or the circuit is faulty.