Dear Alibaba Cloud customers,

During major events of China, data centers of Chinese service providers will be locked down, which will affect the leased line installation schedule.

Data centers of Chinese service providers will be locked down during the following periods:
  • Chinese New Year: Lunar December 28 to January 9 of the next year.
  • NPC and CPPCC sessions: start from March 3rd and generally last 11 to 18 days.
  • 6.18 Midyear Shopping Festival: May 29 to June 3 and June 15 to 19.
  • 9.9 Bargain Festival: September 4 to 9.
  • National Day: September 29 to October 7.
  • Double 11: October 28 to November 12.
  • Double 12: November 30 to December 13.
  • Chinese New Year Shopping Festival: January 18 to 20.
During the lockdown of data centers, your services can be affected in the following ways:
  1. During the lockdown periods, no one is allowed in or out of the data centers. No operations involving circuit and data adjustments are allowed, such as routing policy modifications, bandwidth adjustments, and network cutover. Only server reset and emergencies are handled.
  2. During the lockdown periods, no visitor permits are issued.
Note Lockdown of data centers constitutes a force majeure. Alibaba Cloud should not be held responsible for its impact on the promised installation schedule.